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The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10

Nov 28, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 981 - 1000 of 40,169

TC

Site Experience Feedback

Nov 20, 2024

Great store and product offering

Asmith

Post-Delivery Feedback

Nov 23, 2024

Lots of products to choose from and decent deals always going on

SavedMe

Post-Delivery Feedback

Nov 23, 2024

The Vitamin Shoppe is a lifesaver. When I was working in a very demanding job, their vitamins gave me an instant boost to make me feel less like myself and more like an invincible superhero. I'm so happy I discovered and went with them. At an affordable price they offer some of the best Multivitamin and Mineral Powder you can buy. Where most companies split up the vitamins you need, these people put them together and slap a price on it anyone can afford. Thanks, Vitamin Shoppe!

Melissa

Site Experience Feedback

Nov 23, 2024

Quick and easy to to use. Love a good coupon code!

Matt

Site Experience Feedback

Nov 23, 2024

Will be shopping here again!!! Great deals and prices

Dede

Site Experience Feedback

Nov 23, 2024

Good

K K

Site Experience Feedback

Nov 23, 2024

Easy to navigate website. Great price on my chosen product! I’ll be buying here monthly!

The good and the not so good

Site Experience Feedback

Nov 23, 2024

I love finding great quality products. However many products tend to be out of stock and are usually expensive enough that I wait for a deal or coupon code to use.

Rowsiee

Site Experience Feedback

Nov 23, 2024

The website was very easy to navigate and I found the items I was looking for. The items were also available for in store pick up in Multiple stores near me.

Mac11

Site Experience Feedback

Nov 22, 2024

It’s was very good, simple and effective on what the buyer wants and needs !

Online Shopper

Site Experience Feedback

Nov 22, 2024

The 25% discount was not being applied at checkout.

DJ

Site Experience Feedback

Nov 22, 2024

Only issue was that a Ckearance item was shown as BOGO 50% but that promotion didn’t work.

seb

Site Experience Feedback

Nov 22, 2024

Easy to navigate, user friendly, clear and concise information.

Echos mom

Site Experience Feedback

Nov 22, 2024

It was an average experience, Had trouble finding my auto ship items

Protein Guzzler

Site Experience Feedback

Nov 22, 2024

While paying for my order, the credit card fields were not connecting to the cc info saved in my phone. Please QA your payment portal. Thanks. Additionally, for protein products, it would be more helpful to have the protein amount clearly indicated on the main product picture. Scrolling down (on phone) to search for protein content is cumbersome. Thanks.

Easy

Site Experience Feedback

Nov 22, 2024

Easy to use

Online Shopper

Site Experience Feedback

Nov 22, 2024

Best place to buy my supplements:)

Nick

Site Experience Feedback

Nov 22, 2024

Great aelection

BKE

Site Experience Feedback

Nov 22, 2024

Easy to shop and make purchases.

SOL

Site Experience Feedback

Nov 15, 2024

It was easy to find what I needed. Check out was simple.