The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 981 - 1000 of 40,169
TC
Site Experience Feedback
Nov 20, 2024
Great store and product offering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Asmith
Post-Delivery Feedback
Nov 23, 2024
Lots of products to choose from and decent deals always going on
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 5
- Full ratings for this review »
SavedMe
Post-Delivery Feedback
Nov 23, 2024
The Vitamin Shoppe is a lifesaver. When I was working in a very demanding job, their vitamins gave me an instant boost to make me feel less like myself and more like an invincible superhero. I'm so happy I discovered and went with them. At an affordable price they offer some of the best Multivitamin and Mineral Powder you can buy. Where most companies split up the vitamins you need, these people put them together and slap a price on it anyone can afford. Thanks, Vitamin Shoppe!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Melissa
Site Experience Feedback
Nov 23, 2024
Quick and easy to to use. Love a good coupon code!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Matt
Site Experience Feedback
Nov 23, 2024
Will be shopping here again!!! Great deals and prices
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Dede
Site Experience Feedback
Nov 23, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
K K
Site Experience Feedback
Nov 23, 2024
Easy to navigate website. Great price on my chosen product! I’ll be buying here monthly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The good and the not so good
Site Experience Feedback
Nov 23, 2024
I love finding great quality products. However many products tend to be out of stock and are usually expensive enough that I wait for a deal or coupon code to use.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Rowsiee
Site Experience Feedback
Nov 23, 2024
The website was very easy to navigate and I found the items I was looking for. The items were also available for in store pick up in Multiple stores near me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mac11
Site Experience Feedback
Nov 22, 2024
It’s was very good, simple and effective on what the buyer wants and needs !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
The 25% discount was not being applied at checkout.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
DJ
Site Experience Feedback
Nov 22, 2024
Only issue was that a Ckearance item was shown as BOGO 50% but that promotion didn’t work.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
seb
Site Experience Feedback
Nov 22, 2024
Easy to navigate, user friendly, clear and concise information.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Echos mom
Site Experience Feedback
Nov 22, 2024
It was an average experience, Had trouble finding my auto ship items
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Protein Guzzler
Site Experience Feedback
Nov 22, 2024
While paying for my order, the credit card fields were not connecting to the cc info saved in my phone. Please QA your payment portal. Thanks. Additionally, for protein products, it would be more helpful to have the protein amount clearly indicated on the main product picture. Scrolling down (on phone) to search for protein content is cumbersome. Thanks.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Easy
Site Experience Feedback
Nov 22, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
Best place to buy my supplements:)
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Nick
Site Experience Feedback
Nov 22, 2024
Great aelection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BKE
Site Experience Feedback
Nov 22, 2024
Easy to shop and make purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SOL
Site Experience Feedback
Nov 15, 2024
It was easy to find what I needed. Check out was simple.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »