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The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10

Nov 28, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1001 - 1020 of 40,169

Christi

Site Experience Feedback

Nov 22, 2024

Love all the options for vitamins, always have exactly what i am looking for.

BellaS

Site Experience Feedback

Nov 22, 2024

I wish there were more reviews on products. It was an average experience. I had a 10.00 off to use but it was in my rewards and not a coupon, I was not sure how to apply it but eventually figured it out. Shipping was not available for the item I wanted so I had to choose to pick up in store.

Ed

Site Experience Feedback

Nov 22, 2024

Excellent choices.

Jeezyinc12

Site Experience Feedback

Nov 22, 2024

Great!!

Benny

Site Experience Feedback

Nov 13, 2024

Lots of deal adds, but they conflict and are confusing at times.


Post-Delivery Feedback

Nov 22, 2024

I love ordering online and going into the physical locations. they are always helpful and friendly! I always go with BodyTech ! its my fav for sure!!! Love the BoGo sales!

Online Shopper

Site Experience Feedback

Nov 22, 2024

OK

Online Shopper

Site Experience Feedback

Nov 22, 2024

Easy use and convenient check out

App improvements

Site Experience Feedback

Nov 22, 2024

I wish The Vitamin Shoppe app allowed side-by-side comparisons. Otherwise shopping in the app is great.

Patito

Site Experience Feedback

Nov 22, 2024

I love THE VITAMIN SHOPPE I can find all I need, Love it Love it.

Yolihot

Site Experience Feedback

Nov 22, 2024

Amazing products at an affordable price.

kd

Site Experience Feedback

Nov 22, 2024

easy to find what i needed and check out

Janet

Site Experience Feedback

Nov 22, 2024

It was very easy to navigate

Yliana

Site Experience Feedback

Nov 22, 2024

Very easy to buy. Good prices and quality.

LLP

Site Experience Feedback

Nov 22, 2024

it's fine

Online Shopper

Site Experience Feedback

Nov 22, 2024

My experience shopping online was pleasant. Easy to maneuver through the website and pay for my items.

LW

Site Experience Feedback

Nov 22, 2024

It was good for the most. I had to include the brand name to complete my search and had one error message when adding to cart. Appreciate the free delivery and discount.

Chelsea Oceanside

Site Experience Feedback

Nov 22, 2024

Website was very easy to use !

Franco

Site Experience Feedback

Nov 22, 2024

Great experience

Powens

Site Experience Feedback

Nov 22, 2024

Everything went smoothly.

Mike

Site Experience Feedback

Nov 12, 2024

Love using the mobile app and the using Klarna for my purchases!! Can’t say enough about it!