Home > Health & Beauty > The Vitamin Shoppe

The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10

Nov 28, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 941 - 960 of 40,169

Oglesby

Site Experience Feedback

Nov 23, 2024

It was great and easy to navigate

Bluchip27

Site Experience Feedback

Nov 23, 2024

Staff is great. Also have the best products on the market at competitive prices.

Nellie

Site Experience Feedback

Nov 23, 2024

No problem. Easy to use

Micki4556

Site Experience Feedback

Nov 18, 2024

It was very easy to search, find what I looking for, and make my purchase.

Don K

Site Experience Feedback

Nov 23, 2024

Easy to use and product selection was available. I didn't have to spend time searching. Ordered in less than 3 minutes and had a great sale price.

Trailrunner

Site Experience Feedback

Nov 23, 2024

Many products to choose from to meet my needs.

Sweetpapillon72

Site Experience Feedback

Nov 23, 2024

I knew I could find what I wanted. Plugged it into the search bar and found it immediately. Used the coupon code and made the order, Easy.

Lahj

Site Experience Feedback

Nov 23, 2024

Very easy process

Xtrabiggg

Site Experience Feedback

Nov 23, 2024

Easy to use, intuitive, fast loading of pages.

Craig Christ

Site Experience Feedback

Nov 23, 2024

Good

Online Shopper

Site Experience Feedback

Nov 23, 2024

Very easy to navigate

Scott

Site Experience Feedback

Nov 23, 2024

Easy to use

H2O

Site Experience Feedback

Nov 23, 2024

I have been very satisfied with my long time customer service experience with Vitamin Shoppe even when rarely I have had any issues with an order.

HappyVit

Site Experience Feedback

Nov 23, 2024

Generally I enjoy shopping at Vitamin Shoppe. A suggestion, when there is a discount deal it would be easier to send it directly to my card. This was an especially nice discount because there was no minimum purchase required! Would like to see more of these!

Trying

Site Experience Feedback

Nov 13, 2024

Is is good so far no issues


Post-Delivery Feedback

Nov 23, 2024

I have no problem ordering my product, my product was delivered on time, the only problem I had is that I didn't get a better discount

Online Shopper

Site Experience Feedback

Nov 23, 2024

Easy

Dee

Site Experience Feedback

Nov 23, 2024

There's a great variety of protein shakes and vitamins.

Jean

Site Experience Feedback

Nov 23, 2024

Easy, quick. Everything was in stock for pick up.

Crh

Site Experience Feedback

Nov 23, 2024

Good

Sero

Site Experience Feedback

Nov 23, 2024

All good