The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 901 - 920 of 40,169
Pmart
Site Experience Feedback
Nov 23, 2024
It was easy and helped me find the products fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gracie
Site Experience Feedback
Nov 23, 2024
I'm struggling to find all that I need in stock and available for shipping at the same time. I had to split my order between shipping to my home and picking up nearby in order to get what I need, and this is the third or fourth time that's happened in the last year. I'd love to be able to group everything I need into either one or the other, for more efficient delivery and keeping my supplies stocked without rushing around or depending on a third party to deliver.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Marco
Site Experience Feedback
Nov 23, 2024
i feel the website could use some updating but I must say the checkout experience, pricing, and price transparency is superior to many other online shops.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rider
Site Experience Feedback
Nov 23, 2024
Website is very easy to use. They have all the products I need. Each product is listed so I can compare information easily. I can also reorder past buys. Simple and easy and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HardiK
Site Experience Feedback
Nov 23, 2024
Very Gooooooood!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Katma
Site Experience Feedback
Nov 23, 2024
disappointed that I can't buy with a address to another state for a gift
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
- Full ratings for this review »
Eddy
Site Experience Feedback
Nov 23, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Russ
Site Experience Feedback
Nov 23, 2024
Website was easily navigatable. Called local branch and employee was great. Made order online for ease of purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Momo
Site Experience Feedback
Nov 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mfalg
Site Experience Feedback
Nov 23, 2024
My son has been using for protein power for years. My daughter just started using them for breakfast smoothies. The Black Friday sale was great, allowed me to pick up two jars for holiday gifts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ceez
Site Experience Feedback
Nov 23, 2024
Great service overall.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Site Experience Feedback
Nov 23, 2024
I love this product but am very disappointed that Vitamin Shoppe isn’t carrying the larger size product 2#.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Kat
Site Experience Feedback
Nov 23, 2024
I ordered Liquid stevia and was hoping to get 4 bottles but I was told I could only order 2. So I changed the number ordered . Then it told me it was unavailable to ship. I placed the order anyway and the site let me. So now I don't know if I will get it or not.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Monica
Site Experience Feedback
Nov 17, 2024
VERY EASY TO NAVIGATE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bang bang niner gang
Site Experience Feedback
Nov 23, 2024
Great easy to use love it!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Mary
Site Experience Feedback
Nov 23, 2024
Very easygoing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zach
Site Experience Feedback
Nov 23, 2024
Website experience was better than the app
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Killer
Site Experience Feedback
Nov 23, 2024
Great value!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Michael L
Site Experience Feedback
Nov 23, 2024
Representative was very helpful and suggested items to me with what I needed. Great service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »