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The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10

Nov 28, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 921 - 940 of 40,169

Rasta

Site Experience Feedback

Nov 23, 2024

No issues. I travel for work and The Vitamin Shoppe and prices works GREAT for me, 👊🏾🇳🇬🇺🇸

AGR

Site Experience Feedback

Nov 23, 2024

Website was easy to navigate and had what was looking for. I hope they do veterans discount.

Allie

Site Experience Feedback

Nov 23, 2024

Had a great experience, very pleased with the sales. Wish my $5 reward didn’t expire so quickly after my last purchase.

MzPeppa

Site Experience Feedback

Nov 23, 2024

I love that I am always able to find what I need easily.

Mike

Site Experience Feedback

Nov 23, 2024

Website was easy to navigate with many options to choose from for each supplementand great prices .Will definitely be shopping the site again

Online Shopper

Site Experience Feedback

Nov 23, 2024

Awesome

The Edomite King

Site Experience Feedback

Nov 23, 2024

The website ran smoothly, as always. I was able to look for the exact product I wanted and place an order in a matter of minutes.

Lady J

Site Experience Feedback

Nov 04, 2024

Easy to find. Would love special discounts for seniors. With very low incomes, many seniors struggle to purchase needed health supplements. Some just do without and suffer.


Post-Delivery Feedback

Nov 23, 2024

I like that vitamin Shoppe brands are very effective and usually lower priced.

Amazing

Site Experience Feedback

Nov 23, 2024

Easy to do online in person employees are courtesy and helpful

VitaminShoppe my one stop for wellness!

Site Experience Feedback

Nov 23, 2024

Customer care help me redeem rewards so I saved money and got the best deal possible.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Easy to use

DeBarb

Site Experience Feedback

Nov 23, 2024

As one of my item choices, I originally selected a BOGO product, but at checkout the half-off option disappeared from the second one. Not sure why that happened. This issue resulted in my decision to purchase only one of this item.

Danny

Site Experience Feedback

Nov 23, 2024

Great experience every time whether it’s in store or online!

Quick and Easy

Site Experience Feedback

Nov 23, 2024

I used the search option and found item needed immediately

Kor

Site Experience Feedback

Nov 23, 2024

They have transparent labs, love the clean ingredients

Jay

Site Experience Feedback

Nov 23, 2024

Easy to navigate and clearly marked prices.

Riptide

Site Experience Feedback

Nov 23, 2024

An easy to use online service that has plenty of information about current promotions deals along with a simple UI that's broken down into clear sections from clearance to new and popular products

Anthony

Site Experience Feedback

Nov 23, 2024

Good

Luhas

Site Experience Feedback

Nov 23, 2024

I’ve only had good experiences when shopping for supplements at the Vitamin shoppe. The store and website makes it a hassle free to get all your needs.

Cathy

Site Experience Feedback

Nov 23, 2024

Easy to use