The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 921 - 940 of 40,169
Rasta
Site Experience Feedback
Nov 23, 2024
No issues. I travel for work and The Vitamin Shoppe and prices works GREAT for me, 👊🏾🇳🇬🇺🇸
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AGR
Site Experience Feedback
Nov 23, 2024
Website was easy to navigate and had what was looking for. I hope they do veterans discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Allie
Site Experience Feedback
Nov 23, 2024
Had a great experience, very pleased with the sales. Wish my $5 reward didn’t expire so quickly after my last purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MzPeppa
Site Experience Feedback
Nov 23, 2024
I love that I am always able to find what I need easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Nov 23, 2024
Website was easy to navigate with many options to choose from for each supplementand great prices .Will definitely be shopping the site again
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Edomite King
Site Experience Feedback
Nov 23, 2024
The website ran smoothly, as always. I was able to look for the exact product I wanted and place an order in a matter of minutes.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Lady J
Site Experience Feedback
Nov 04, 2024
Easy to find. Would love special discounts for seniors. With very low incomes, many seniors struggle to purchase needed health supplements. Some just do without and suffer.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lady J
Post-Delivery Feedback
Nov 23, 2024
I like that vitamin Shoppe brands are very effective and usually lower priced.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Amazing
Site Experience Feedback
Nov 23, 2024
Easy to do online in person employees are courtesy and helpful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
VitaminShoppe my one stop for wellness!
Site Experience Feedback
Nov 23, 2024
Customer care help me redeem rewards so I saved money and got the best deal possible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DeBarb
Site Experience Feedback
Nov 23, 2024
As one of my item choices, I originally selected a BOGO product, but at checkout the half-off option disappeared from the second one. Not sure why that happened. This issue resulted in my decision to purchase only one of this item.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Danny
Site Experience Feedback
Nov 23, 2024
Great experience every time whether it’s in store or online!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Quick and Easy
Site Experience Feedback
Nov 23, 2024
I used the search option and found item needed immediately
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kor
Site Experience Feedback
Nov 23, 2024
They have transparent labs, love the clean ingredients
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jay
Site Experience Feedback
Nov 23, 2024
Easy to navigate and clearly marked prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Riptide
Site Experience Feedback
Nov 23, 2024
An easy to use online service that has plenty of information about current promotions deals along with a simple UI that's broken down into clear sections from clearance to new and popular products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Anthony
Site Experience Feedback
Nov 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luhas
Site Experience Feedback
Nov 23, 2024
I’ve only had good experiences when shopping for supplements at the Vitamin shoppe. The store and website makes it a hassle free to get all your needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cathy
Site Experience Feedback
Nov 23, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »