The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 881 - 900 of 40,169
Shevy
Site Experience Feedback
Nov 23, 2024
Coupon right on time! Saved a lot of money and time by picking it up in store! This was an amazing experience!! Thankyou!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
L
Site Experience Feedback
Nov 23, 2024
It’s easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Fast Friendly Service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Debbie
Site Experience Feedback
Nov 23, 2024
Was a great experience..everything went smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Papichulo
Site Experience Feedback
Nov 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Nickname!
Site Experience Feedback
Nov 23, 2024
Good deals and good availability!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anna
Site Experience Feedback
Nov 23, 2024
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
C.G.
Site Experience Feedback
Nov 23, 2024
Easy, my schedule is busy....this is a great option for me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elfie
Site Experience Feedback
Nov 23, 2024
I love Vitamin Shoppe because I know the quality of their products and the prices are usually good as well. I also like the VERY helpful and friendly staff that is right there to help with any questions and finding the right products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Callie
Site Experience Feedback
Nov 23, 2024
A great experience as usual. The Lake Charles Louisiana The Vitamin Shoppe staff are always courteous and it's easy to make them laugh and smile. My only disappointment is when sales kick off with The Vitamin Shoppe many times inventory is not ready to meet the demands of the sale. People like and trust products from The Vitamin Shoppe. Hopefully you will restock sold out inventory soon.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
aturn
Site Experience Feedback
Nov 23, 2024
Every time I go into the vitamin shoppe it's a very good experience they say hello when you first enter the store and ask you if they can help you and take you to what you need the staff is always very friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Franco
Site Experience Feedback
Nov 23, 2024
I like the site. It is easy to find what I am searching.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
deja
Site Experience Feedback
Nov 23, 2024
the website is always easy to use and worded simply
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Nov 23, 2024
Website is easy to navigate. I do wish I could order single drinks and bars instead of cases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laith
Site Experience Feedback
Nov 23, 2024
The website is extremely user friendly, and even shows what discount codes you're eligible for upon entering the website! 10/10 smooth experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
I have been buying vitamins from vitamin shoppe for over 20 years. It is the only place I can find vitamin B2 which I started taking long ago to prevent headaches. I’ve since added other vitamins to my regimen. I like how you have a choice to pick up or get delivered. I usually pick up but free shipping is a no brainer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mikey
Site Experience Feedback
Nov 23, 2024
Called in store initially to confirm that they had the stock for the items I was planning to purchase and pickup in store and the employee I spoke to was very kind and helpful! Ordering my items online was a very quick and seamless process. Vitamin shoppe is running some amazing deals so I’m so glad I was able to purchase all the items I wanted for a great discounted price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tess
Site Experience Feedback
Nov 23, 2024
Fast and great discount on products I love.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Kim
Site Experience Feedback
Nov 23, 2024
I started shopping TVS this year because of the Just Ingredients protein powder, signed up for text marketing, and have found the store to have great products and great sales. I checked the website because of the text prompt about Black Friday and found my protein powder and protein bars on a fantastic sale. Super happy about it. Will continue checking the website as the texts come over.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ENSV
Site Experience Feedback
Nov 23, 2024
My overall interaction with the website today was good, I didn’t experience any errors or any difficulty with selecting my order and checkout.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »