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The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10

Nov 28, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 841 - 860 of 40,169

Joybug

Site Experience Feedback

Nov 23, 2024

Online was pretty easy. I had ordered a protein powder shake but didn't agree with me. I took back to store for refund but when I left, later I realized didn't give me back full amount. It was $2.53 short. The woman at store didn't know why either. It wasn't even the tax. She gave it to me in cash.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Couldn't find my multivitamin Vthrive Bioactive Women's 50+ One Daily Multi so couldn't get the discount or arrange auto delivery. No problems with the calcium I ordered. Got a great price and will auto ship.

johneb

Site Experience Feedback

Nov 23, 2024

Have been using Vitamin Shopper products for the last 10 years. Great products

Chef78

Site Experience Feedback

Nov 23, 2024

Site very easy to navigate

Online Shopper

Site Experience Feedback

Nov 14, 2024

Good app

Online Shopper

Site Experience Feedback

Nov 23, 2024

Easily process as always and pricing is very competitive to other companies and discounts always help making purchasing decisions a no brainer.

RUTT

Site Experience Feedback

Nov 23, 2024

I made an order today and I am very excited about receiving it. I’ve not tried the face products yet, but they got vitamin C and I am very excited to try those. I also got the colon cleanse that helps with constipation and weight loss. I’m really excited to try these I pretty much trust every medication that’s in the vitamin Shoppe. You can always call which I did today the 888 number Because I was having technical difficulties with the order Everyone is very friendly and willing to help and happy to help and just their energetic voice makes you feel at ease so I felt very comfortable talking to her

Ale

Site Experience Feedback

Nov 15, 2024

I always love shopping here! They’re fast, friendly wide variety of options. Only downfall to this place they are always out of my favorite stuff.

Gina

Site Experience Feedback

Nov 23, 2024

It’s very easy to order the item is 1/2 price which is very helpful on a tight budget

BAM

Site Experience Feedback

Nov 23, 2024

Need a naturally sweetened protein shake like you use to have

Cool beanz

Site Experience Feedback

Nov 23, 2024

Better than you may expect it to be

fitninja

Site Experience Feedback

Nov 23, 2024

Frustrating that products are always out of stock and can't be shipped to home and don't find this out until checkout. Constantly cancelling orders and buying elsewhere.

Jess Lopez

Site Experience Feedback

Nov 23, 2024

Very easy to search up item and easy check out! The only problem is when it shows the items are not in stock is kinda confusing

Chief

Site Experience Feedback

Nov 23, 2024

Website good.

Curtis

Site Experience Feedback

Nov 23, 2024

Overall it was quick and easy to use and find what I was looking for

LV

Site Experience Feedback

Nov 23, 2024

it was easy to navigate and order

Ed

Site Experience Feedback

Nov 23, 2024

Was good.

Online Shopper

Site Experience Feedback

Nov 23, 2024

The website is easy to use. The Vitamin Shoppe carries a wide range of vitamins to choose from.

Jaci

Site Experience Feedback

Nov 23, 2024

Everything was great and love the deals!

Online Shopper

Site Experience Feedback

Nov 23, 2024

The experience was easy and quick. I immediately knew what I needed and where to get it. The check out process was brief and straightforward. Love everything about todays experience.