The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 841 - 860 of 40,169
Joybug
Site Experience Feedback
Nov 23, 2024
Online was pretty easy. I had ordered a protein powder shake but didn't agree with me. I took back to store for refund but when I left, later I realized didn't give me back full amount. It was $2.53 short. The woman at store didn't know why either. It wasn't even the tax. She gave it to me in cash.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Couldn't find my multivitamin Vthrive Bioactive Women's 50+ One Daily Multi so couldn't get the discount or arrange auto delivery. No problems with the calcium I ordered. Got a great price and will auto ship.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
johneb
Site Experience Feedback
Nov 23, 2024
Have been using Vitamin Shopper products for the last 10 years. Great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chef78
Site Experience Feedback
Nov 23, 2024
Site very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 14, 2024
Good app
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Easily process as always and pricing is very competitive to other companies and discounts always help making purchasing decisions a no brainer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RUTT
Site Experience Feedback
Nov 23, 2024
I made an order today and I am very excited about receiving it. I’ve not tried the face products yet, but they got vitamin C and I am very excited to try those. I also got the colon cleanse that helps with constipation and weight loss. I’m really excited to try these I pretty much trust every medication that’s in the vitamin Shoppe. You can always call which I did today the 888 number Because I was having technical difficulties with the order Everyone is very friendly and willing to help and happy to help and just their energetic voice makes you feel at ease so I felt very comfortable talking to her
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ale
Site Experience Feedback
Nov 15, 2024
I always love shopping here! They’re fast, friendly wide variety of options. Only downfall to this place they are always out of my favorite stuff.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Gina
Site Experience Feedback
Nov 23, 2024
It’s very easy to order the item is 1/2 price which is very helpful on a tight budget
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BAM
Site Experience Feedback
Nov 23, 2024
Need a naturally sweetened protein shake like you use to have
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cool beanz
Site Experience Feedback
Nov 23, 2024
Better than you may expect it to be
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
fitninja
Site Experience Feedback
Nov 23, 2024
Frustrating that products are always out of stock and can't be shipped to home and don't find this out until checkout. Constantly cancelling orders and buying elsewhere.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Jess Lopez
Site Experience Feedback
Nov 23, 2024
Very easy to search up item and easy check out! The only problem is when it shows the items are not in stock is kinda confusing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chief
Site Experience Feedback
Nov 23, 2024
Website good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Curtis
Site Experience Feedback
Nov 23, 2024
Overall it was quick and easy to use and find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LV
Site Experience Feedback
Nov 23, 2024
it was easy to navigate and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ed
Site Experience Feedback
Nov 23, 2024
Was good.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
The website is easy to use. The Vitamin Shoppe carries a wide range of vitamins to choose from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Jaci
Site Experience Feedback
Nov 23, 2024
Everything was great and love the deals!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
The experience was easy and quick. I immediately knew what I needed and where to get it. The check out process was brief and straightforward. Love everything about todays experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »