The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 521 - 540 of 40,377
CISCO
Site Experience Feedback
Nov 24, 2024
Everything is always smooth
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lolabunny
Site Experience Feedback
Nov 24, 2024
Shopping online was quick simple and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peterg
Site Experience Feedback
Nov 02, 2024
The good thing is that you carry what I've looked for, but The bad part depends on the quantity of the product and how good it works.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nick
Site Experience Feedback
Nov 24, 2024
I love how easy vitamin shoppe app is to navigate. All the deals are clearly displayed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kari
Site Experience Feedback
Nov 24, 2024
The employees are very knowledgeable and and helpful the minute you walk in. Their store brand vitamins are really good quality. I know this because I feel the difference in my body. The vitamin shoppe has helped me immensely on my health. I highly recommend coming here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Whocares
Site Experience Feedback
Nov 24, 2024
I use the vitamin shoppe for all my basic needs. Great selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jameson
Site Experience Feedback
Nov 24, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DKUVA
Site Experience Feedback
Nov 24, 2024
Was able to find the vitamin I was seeking, but not the dosage amont I would have liked. Only one brand other than the Vitamin Shoppe brand itself. But will just take more pills and bought larger quantity.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Seymour Finch
Site Experience Feedback
Nov 24, 2024
Overall, I had a positive experience, although I did encounter an issue with two items that were listed as "in stock" online at the location. When I went to pick up my order, the employee informed me that there are two items that are unavailable. As a result, I decided to cancel my original order and select different flavors of the WOKE AF instead.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mary
Site Experience Feedback
Nov 24, 2024
The website is easy to navigate & it’s always easy to find more information about the products when you scroll down. When I’m ready to purchase something it’s very easy to just log in and search for what I’m looking for and check out with out no issues.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Nov 24, 2024
I wish you had more flavors of the Gorilla Mind protein - other than that I was very happy with my shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mom
Site Experience Feedback
Nov 24, 2024
Hoping the shipment isn’t broken and unhappy that it isn’t in stock in stores anymore
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Yo
Site Experience Feedback
Nov 14, 2024
Always a good experience online and in store. Thank you!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Yo
Post-Delivery Feedback
Nov 24, 2024
Your team is always great! Thank you
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dot
Site Experience Feedback
Nov 24, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
I have a good experience with the vitamin shoppe.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Donna
Site Experience Feedback
Nov 24, 2024
Great website and good coupons!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Never received a notification telling me my order is ready…
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Thank you for the online coupons and auto delivery coupons making it more afordable to shop here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sam
Site Experience Feedback
Nov 16, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bruce The Silly Goose
Site Experience Feedback
Nov 24, 2024
The Viaman Shoppe site is very easy to navigate and user friendly. Thank you. 😊
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »