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The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10

Nov 27, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 521 - 540 of 40,377

CISCO

Site Experience Feedback

Nov 24, 2024

Everything is always smooth

Lolabunny

Site Experience Feedback

Nov 24, 2024

Shopping online was quick simple and easy

Peterg

Site Experience Feedback

Nov 02, 2024

The good thing is that you carry what I've looked for, but The bad part depends on the quantity of the product and how good it works.

Nick

Site Experience Feedback

Nov 24, 2024

I love how easy vitamin shoppe app is to navigate. All the deals are clearly displayed

Kari

Site Experience Feedback

Nov 24, 2024

The employees are very knowledgeable and and helpful the minute you walk in. Their store brand vitamins are really good quality. I know this because I feel the difference in my body. The vitamin shoppe has helped me immensely on my health. I highly recommend coming here.

Whocares

Site Experience Feedback

Nov 24, 2024

I use the vitamin shoppe for all my basic needs. Great selection.

Jameson

Site Experience Feedback

Nov 24, 2024

Great!

DKUVA

Site Experience Feedback

Nov 24, 2024

Was able to find the vitamin I was seeking, but not the dosage amont I would have liked. Only one brand other than the Vitamin Shoppe brand itself. But will just take more pills and bought larger quantity.

Seymour Finch

Site Experience Feedback

Nov 24, 2024

Overall, I had a positive experience, although I did encounter an issue with two items that were listed as "in stock" online at the location. When I went to pick up my order, the employee informed me that there are two items that are unavailable. As a result, I decided to cancel my original order and select different flavors of the WOKE AF instead.

Mary

Site Experience Feedback

Nov 24, 2024

The website is easy to navigate & it’s always easy to find more information about the products when you scroll down. When I’m ready to purchase something it’s very easy to just log in and search for what I’m looking for and check out with out no issues.

Dee

Site Experience Feedback

Nov 24, 2024

I wish you had more flavors of the Gorilla Mind protein - other than that I was very happy with my shopping experience.

Mom

Site Experience Feedback

Nov 24, 2024

Hoping the shipment isn’t broken and unhappy that it isn’t in stock in stores anymore

Yo

Site Experience Feedback

Nov 14, 2024

Always a good experience online and in store. Thank you!


Post-Delivery Feedback

Nov 24, 2024

Your team is always great! Thank you

Dot

Site Experience Feedback

Nov 24, 2024

Easy to navigate

Online Shopper

Site Experience Feedback

Nov 24, 2024

I have a good experience with the vitamin shoppe.

Donna

Site Experience Feedback

Nov 24, 2024

Great website and good coupons!

Online Shopper

Site Experience Feedback

Nov 24, 2024

Never received a notification telling me my order is ready…

Online Shopper

Site Experience Feedback

Nov 24, 2024

Thank you for the online coupons and auto delivery coupons making it more afordable to shop here

Sam

Site Experience Feedback

Nov 16, 2024

Good

Bruce The Silly Goose

Site Experience Feedback

Nov 24, 2024

The Viaman Shoppe site is very easy to navigate and user friendly. Thank you. 😊