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The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10

Nov 27, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 481 - 500 of 40,377

Nick

Site Experience Feedback

Nov 24, 2024

Had no problems at all. Easy to use, and great deals always

Jas

Site Experience Feedback

Nov 24, 2024

The vitamin shoppe is one of my favorite places. They provide us with healthy snacks that we truly enjoy!

Online Shopper

Site Experience Feedback

Nov 24, 2024

Very good

Dan K.

Site Experience Feedback

Nov 24, 2024

Very easy online order. Like the discount offer.

MobyPick_UpWeights

Site Experience Feedback

Nov 24, 2024

Good experience and Informative on every product. Super easy to use the site and checkout. I highly recommend, have been here before and will be back again due to their wide selection of products!

TL Shopper

Site Experience Feedback

Nov 21, 2024

It is great to have the option to get transparent labs products locally and not have to order from online storefronts.

Dustin

Site Experience Feedback

Nov 24, 2024

Easy to navigate

Glenda

Site Experience Feedback

Nov 24, 2024

It was easy

VitaminsInSB

Site Experience Feedback

Nov 24, 2024

The online experience was okay, but the system refused to honor the 15% discount that I applied for and got a confirmation for.

Cj

Site Experience Feedback

Nov 24, 2024

It was my first time using the site but it was easy to use and they were having a sale today on protein powder

Grateful Consumer

Site Experience Feedback

Nov 24, 2024

I am grateful VS Offers Klarna and Organic Vitamins, I need specific for me. Liquid Especially However, prices could be lower. I ordered 2 bottles and Saved $9.00 per Text Code. Tremendously helps for being on a budget and wanting to have healthy Vitamins to take I'm sure the company will come up with something to assist in lowering prices. Please do so Grateful Consumer Ms. Mary Woods

Online Shopper

Site Experience Feedback

Nov 24, 2024

Need more coupons for the item I purchased as it is $52 each. Floradix iron supplement liquid is very expensive

Quiet storm

Site Experience Feedback

Nov 24, 2024

It was a pleasant shopping experince

Online Shopper

Site Experience Feedback

Nov 24, 2024

They had what I needed. Good deal too.

Online Shopper

Site Experience Feedback

Nov 24, 2024

Need to allow for all items to be picked up in one location without individually selecting each item.

Adam

Site Experience Feedback

Nov 24, 2024

Great

Clean eater

Site Experience Feedback

Nov 24, 2024

I was happy to find what I needed and it was on sale.

Online Shopper

Site Experience Feedback

Nov 24, 2024

It was an easy transaction and so convenient

Will

Site Experience Feedback

Nov 24, 2024

App user. The overall purchase process is always super easy. I only had one negative experience with an app order despite multiple orders being placed.

Snype

Site Experience Feedback

Nov 24, 2024

Great deal on the products I was already going to buy. Happy to save a few bucks too