The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 541 - 560 of 40,377
Realone
Site Experience Feedback
Nov 24, 2024
Website is great. I always check vitamin shoppe first for products before shopping around.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ben
Site Experience Feedback
Nov 24, 2024
Can you guys just restock your products or don't have them available for selecting if you're out of them?
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Average expectations
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Hernandez
Site Experience Feedback
Nov 24, 2024
I’ve always had a good experience with the website. I’ve never had any issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Glow
Site Experience Feedback
Nov 24, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cheeto’s Mom
Site Experience Feedback
Nov 24, 2024
Never had any issues with ordering online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe Swanson
Site Experience Feedback
Nov 24, 2024
Awesome prices for quality products 👍
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Na
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Mingos
Site Experience Feedback
Nov 24, 2024
Your rep was very knowledgeable and helpful, she explained everything that I did wrong. I found this experience helpful and encouraging . This is why I prefer to speak to a human being !!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cme
Site Experience Feedback
Nov 24, 2024
I love the variety of products and easy to use website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 24, 2024
Great check out experience like the options of payment and free delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
QuitoPan
Site Experience Feedback
Nov 24, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kam
Site Experience Feedback
Nov 24, 2024
Good and easy. Simple to use.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Chris S.
Site Experience Feedback
Nov 24, 2024
I love that the store tells me what is available and what isn’t in each store. I can make my choice on where I shop based on that.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Gideon
Site Experience Feedback
Nov 24, 2024
Pretty straightforward
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Mangydd
Site Experience Feedback
Nov 24, 2024
I was able to find everything I was looking for with ease and fair prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ax88
Site Experience Feedback
Nov 19, 2024
Easy to use, good discounts and fast service of product. I'm very satisfied.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Bg
Site Experience Feedback
Nov 24, 2024
Good overall experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PASarah
Site Experience Feedback
Nov 24, 2024
Very easy to order with a great THANKS24 discount!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SeltzerGulp
Site Experience Feedback
Nov 24, 2024
Good website, smooth on cell phone
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »