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The Vitamin Shoppe Reviews - 40,418 Review - 9.4/10

Nov 27, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 41 - 60 of 40,418

Funkadelic

Site Experience Feedback

Nov 25, 2024

Everything good

Reece Horn

Site Experience Feedback

Nov 25, 2024

good experience

J

Site Experience Feedback

Nov 25, 2024

Very well.

mel

Site Experience Feedback

Nov 25, 2024

it was good and easy

Sat

Site Experience Feedback

Nov 25, 2024

I was having a little difficulty choosing my product which was fish oil, and I called up the store and the lady who was absolutely helpful with helping me choose the right product for me.

Jefe

Site Experience Feedback

Nov 25, 2024

I found what I needed

KT

Site Experience Feedback

Nov 25, 2024

great deal and easy to buy

Johnny

Site Experience Feedback

Nov 25, 2024

Did not get the 10 dollars off or my cash points as i do in store , very hard on line plaese may 8 have the cash points as I money on m6 order

Cari79

Site Experience Feedback

Nov 25, 2024

The App is user friendly

Red

Site Experience Feedback

Nov 25, 2024

Very easy

Online Shopper

Site Experience Feedback

Nov 25, 2024

Appreciate the ease of ordering.

Mickey

Site Experience Feedback

Nov 25, 2024

I always have a good experience besides right now the shoppe in mechanicsburg didnt have what i always get so i have to go to the harrisburg one.

Online Shopper

Site Experience Feedback

Nov 25, 2024

It was an easy purchase

Lack of Product!

Site Experience Feedback

Nov 25, 2024

I am still awaiting for the Barebells Protein Bars to come back in stocks. It was disheartening that they were not available in our favorite flavors! What i ordered today was 1 that I had before and one new flavor. I hope that I can tolerate it.

Foreverbambi

Site Experience Feedback

Nov 25, 2024

Perfect Shopping Experience

Ms_Witty1

Site Experience Feedback

Nov 25, 2024

I love it

BG

Site Experience Feedback

Nov 25, 2024

It was good, easy to use.

Seabreeze

Site Experience Feedback

Nov 25, 2024

I was looking for L-tryptophan and it was easy to locate the product I wanted. With the amount of my purchase, I was able to get free shipping to my home.

RedThain

Site Experience Feedback

Nov 25, 2024

site is gtg ordering was easy

GIG33DGR

Site Experience Feedback

Nov 25, 2024

GOOD SERVICE PRODUCTS ALWAYS FRESH!