The Vitamin Shoppe Reviews - 40,418 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1 - 20 of 40,418
Eddie
Site Experience Feedback
Nov 25, 2024
Always have the best prices and good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pablo Vinicius
Site Experience Feedback
Nov 25, 2024
Was everything good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
RC
Site Experience Feedback
Nov 25, 2024
Easy checkout. Would like more options for delivery. Maybe have items shipped to another store so don't have to drive across town when out of items.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Superman
Site Experience Feedback
Nov 17, 2024
First time online as I usually buy at physical location. This is easy to find and buy products from home.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mr. C
Site Experience Feedback
Nov 25, 2024
Experience was excellent had no problem in choosing the product that I need keep up the good work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Angelina
Site Experience Feedback
Nov 25, 2024
I enjoy vitamin shop to find everything I need quick online when I cant squeeze time in for a stop at the store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rachel
Site Experience Feedback
Nov 25, 2024
Ultimately, at least one product has the prices wrong Will attempt to re-resolve by phone tomorrow
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Florida-shopper
Site Experience Feedback
Nov 25, 2024
I like V-shop, good sales & promotions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kel
Site Experience Feedback
Nov 25, 2024
I love shopping on Vitamin Shoppe for all of my needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lee
Site Experience Feedback
Nov 25, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Customer
Site Experience Feedback
Nov 25, 2024
I have been satisfied with my experience with The Vitamin Shoppe both in store as well as on-line. Their prices are competitive and sale prices are always great!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dee
Site Experience Feedback
Nov 25, 2024
Vitamin shoppe APP and online is always quick and easy to order what I need. Ordered Mens Codeage for my husband and I have to say besides the 4 capsules. We overall are very happy with it. Feels good to me knowing my husband getting that extra boost he needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Annie
Site Experience Feedback
Nov 25, 2024
You've got a great website; easy to navigate and keeps my buying history for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shorty
Site Experience Feedback
Nov 25, 2024
Easy process
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Tony
Site Experience Feedback
Nov 25, 2024
Easy surfing of website. Product on hand and priced reasonably. Good online experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Johnnydodge
Site Experience Feedback
Nov 25, 2024
Great experience. Easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deals deals deals
Site Experience Feedback
Nov 25, 2024
Na
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy
Site Experience Feedback
Nov 25, 2024
Very good got a decent amount off for my products very happy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Josie
Site Experience Feedback
Nov 25, 2024
I used the search feature since I knew what I wanted. It came right up, so easy to buy what I wanted very quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gabi
Site Experience Feedback
Nov 25, 2024
Easy to use. Clear discounts available all over the site which was super helpful
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »