The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1541 - 1560 of 40,112
VT Kween
Site Experience Feedback
Nov 10, 2024
Website is relatively easy to navigate. I can find options for every wellness need. I tend to buy what’s on sale rather than stick with products I find are most helpful because the pricing is prohibitive
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
VT Kween
Post-Delivery Feedback
Nov 18, 2024
Great selection - VS is almost always running promos or sales on the brands I like
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
MommaRN
Site Experience Feedback
Nov 18, 2024
Great experience last time I ordered! Brought me back to order again! My product is priced considerably lower here than most other places!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Joshtine
Site Experience Feedback
Nov 18, 2024
Not enough discounts for being a healthy rewards member
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Suzi
Site Experience Feedback
Nov 05, 2024
It was all good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Suzi
Post-Delivery Feedback
Nov 18, 2024
The Vitamin Shoppe is always a good source for my vitamin and nutritional supplements. They provide fast service and great products.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
Thank you vitamin shoppe. You make getting my supplements super easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hello Kitty
Site Experience Feedback
Nov 18, 2024
Friendly
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
ArieBella
Site Experience Feedback
Nov 18, 2024
The experience was pretty easy. I googled what I wanted. I saw that it was at the vitamin Shoppe and I pretty much placed the order. It was smooth and simple and I appreciate that.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
RilCo
Site Experience Feedback
Nov 18, 2024
I could not confirm my pick up purchase from this site. I placed the same pick up order twice with 2 different payment methods.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Matt
Site Experience Feedback
Nov 18, 2024
Very fast search to find product. Purchase was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pammy
Site Experience Feedback
Nov 17, 2024
Was able to find nsf certified vitamins
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
banjo
Site Experience Feedback
Nov 17, 2024
I think you should have some way of knowing the size of the vitamin. Some are very big and difficult to swallow
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Catherine
Site Experience Feedback
Nov 17, 2024
I found exactly what I was looking for. Creating an account was easy and checkout was straightforward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alejandro
Site Experience Feedback
Nov 17, 2024
Amazing selection. Competitive pricing. Great customer service online and in person.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vitamins
Site Experience Feedback
Nov 17, 2024
Great vitamins! I have more energy since I started taking it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Poppy
Site Experience Feedback
Nov 17, 2024
Good but sucks that using the 15% off code made it the same price that it would’ve been otherwise due to shipping costs
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
N/A
Site Experience Feedback
Nov 17, 2024
Very good !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MC
Site Experience Feedback
Nov 17, 2024
Loved the coupon code, easy to find what I needed even on mobile device
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
The tonkanator
Site Experience Feedback
Nov 14, 2024
Site is bugged didn’t allow me to pick up my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Mochap
Site Experience Feedback
Nov 17, 2024
It was great but, I don’t like the fact that in store pickup products sometimes are out of stock
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Shorty
Site Experience Feedback
Nov 17, 2024
The website interface was easy to negotiate. I'm glad they offer to use PayPal
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »