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The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 30, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1541 - 1560 of 40,112

VT Kween

Site Experience Feedback

Nov 10, 2024

Website is relatively easy to navigate. I can find options for every wellness need. I tend to buy what’s on sale rather than stick with products I find are most helpful because the pricing is prohibitive


Post-Delivery Feedback

Nov 18, 2024

Great selection - VS is almost always running promos or sales on the brands I like

MommaRN

Site Experience Feedback

Nov 18, 2024

Great experience last time I ordered! Brought me back to order again! My product is priced considerably lower here than most other places!

Joshtine

Site Experience Feedback

Nov 18, 2024

Not enough discounts for being a healthy rewards member

Suzi

Site Experience Feedback

Nov 05, 2024

It was all good


Post-Delivery Feedback

Nov 18, 2024

The Vitamin Shoppe is always a good source for my vitamin and nutritional supplements. They provide fast service and great products.

Online Shopper

Site Experience Feedback

Nov 15, 2024

Thank you vitamin shoppe. You make getting my supplements super easy.

Hello Kitty

Site Experience Feedback

Nov 18, 2024

Friendly

ArieBella

Site Experience Feedback

Nov 18, 2024

The experience was pretty easy. I googled what I wanted. I saw that it was at the vitamin Shoppe and I pretty much placed the order. It was smooth and simple and I appreciate that.

RilCo

Site Experience Feedback

Nov 18, 2024

I could not confirm my pick up purchase from this site. I placed the same pick up order twice with 2 different payment methods.

Matt

Site Experience Feedback

Nov 18, 2024

Very fast search to find product. Purchase was easy

Pammy

Site Experience Feedback

Nov 17, 2024

Was able to find nsf certified vitamins

banjo

Site Experience Feedback

Nov 17, 2024

I think you should have some way of knowing the size of the vitamin. Some are very big and difficult to swallow

Catherine

Site Experience Feedback

Nov 17, 2024

I found exactly what I was looking for. Creating an account was easy and checkout was straightforward.

Alejandro

Site Experience Feedback

Nov 17, 2024

Amazing selection. Competitive pricing. Great customer service online and in person.

Vitamins

Site Experience Feedback

Nov 17, 2024

Great vitamins! I have more energy since I started taking it.

Poppy

Site Experience Feedback

Nov 17, 2024

Good but sucks that using the 15% off code made it the same price that it would’ve been otherwise due to shipping costs

N/A

Site Experience Feedback

Nov 17, 2024

Very good !

MC

Site Experience Feedback

Nov 17, 2024

Loved the coupon code, easy to find what I needed even on mobile device

The tonkanator

Site Experience Feedback

Nov 14, 2024

Site is bugged didn’t allow me to pick up my order

Mochap

Site Experience Feedback

Nov 17, 2024

It was great but, I don’t like the fact that in store pickup products sometimes are out of stock

Shorty

Site Experience Feedback

Nov 17, 2024

The website interface was easy to negotiate. I'm glad they offer to use PayPal