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The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 30, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1581 - 1600 of 40,112

Online Shopper

Site Experience Feedback

Nov 17, 2024

Good quality so far good had everything I needed. No bad effects yet.

Jen V.

Site Experience Feedback

Nov 17, 2024

I love that when Clean Simple Eats sells out of holiday proteins Vitamin Shoppe always has it!

Houston

Site Experience Feedback

Nov 17, 2024

Great experience, easy to access and read nutritional information for an informed decision.

Shay

Site Experience Feedback

Nov 17, 2024

It was cool wish there were better more affordable options but it was cool!

Esq91

Site Experience Feedback

Nov 17, 2024

Easy to navigate. Only concern is that the body tech peanut butter protein is clearance and also only in the smaller size

Online Shopper

Site Experience Feedback

Nov 17, 2024

The website is very user friendly which is good for people like me who hate technology lol

Easy pick up ordering

Site Experience Feedback

Nov 17, 2024

I was able to find exactly what I needed by searching for the brand. They had multiple flavors available and my order will be ready for pickup today. Very convenient!

Tammie

Site Experience Feedback

Nov 07, 2024

The website was fine. Vitamin shoppe always have what I'm looking for. Several sites said my product was out of stock but vitamin shoppe had it.

doxiemom

Site Experience Feedback

Nov 17, 2024

Good. No complaints.

Stetz

Site Experience Feedback

Nov 17, 2024

Good experience

Crsipy

Site Experience Feedback

Nov 17, 2024

Not bad Apple Pay didn’t work first time

Sean

Site Experience Feedback

Nov 17, 2024

The consultant was super helpful as always and has the best attitude. His name Jamarques Hubbard.

Alicia Charmaine

Site Experience Feedback

Nov 17, 2024

Good experience but later found the same vitamin on Amazon cheaper smh

Caddywompus

Site Experience Feedback

Nov 17, 2024

It was good. Always a bit disappointed when I try coupons from promotional emails because it seems like most the brands are excluded. I do like products and will continue to purchase them regardless.

Online Shopper

Site Experience Feedback

Nov 17, 2024

Good

Jade1620

Site Experience Feedback

Nov 17, 2024

You had what I was looking for

Jaxon4678

Site Experience Feedback

Nov 17, 2024

This will likely be my last order. It is dumb that the company does not price match other competitor deals like BOGO 50% which yall occasionally run anyways.

B

Site Experience Feedback

Nov 17, 2024

Good website.

Online Shopper

Site Experience Feedback

Nov 17, 2024

Need more options for monthly payments on big purchases

John

Site Experience Feedback

Nov 17, 2024

The website would not accept my previous password. I wanted to change my account password and I never received the email to do that. Not good.