The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1581 - 1600 of 40,112
Online Shopper
Site Experience Feedback
Nov 17, 2024
Good quality so far good had everything I needed. No bad effects yet.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen V.
Site Experience Feedback
Nov 17, 2024
I love that when Clean Simple Eats sells out of holiday proteins Vitamin Shoppe always has it!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Houston
Site Experience Feedback
Nov 17, 2024
Great experience, easy to access and read nutritional information for an informed decision.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shay
Site Experience Feedback
Nov 17, 2024
It was cool wish there were better more affordable options but it was cool!
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Esq91
Site Experience Feedback
Nov 17, 2024
Easy to navigate. Only concern is that the body tech peanut butter protein is clearance and also only in the smaller size
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
The website is very user friendly which is good for people like me who hate technology lol
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Easy pick up ordering
Site Experience Feedback
Nov 17, 2024
I was able to find exactly what I needed by searching for the brand. They had multiple flavors available and my order will be ready for pickup today. Very convenient!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tammie
Site Experience Feedback
Nov 07, 2024
The website was fine. Vitamin shoppe always have what I'm looking for. Several sites said my product was out of stock but vitamin shoppe had it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
doxiemom
Site Experience Feedback
Nov 17, 2024
Good. No complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stetz
Site Experience Feedback
Nov 17, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crsipy
Site Experience Feedback
Nov 17, 2024
Not bad Apple Pay didn’t work first time
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Sean
Site Experience Feedback
Nov 17, 2024
The consultant was super helpful as always and has the best attitude. His name Jamarques Hubbard.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alicia Charmaine
Site Experience Feedback
Nov 17, 2024
Good experience but later found the same vitamin on Amazon cheaper smh
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Caddywompus
Site Experience Feedback
Nov 17, 2024
It was good. Always a bit disappointed when I try coupons from promotional emails because it seems like most the brands are excluded. I do like products and will continue to purchase them regardless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jade1620
Site Experience Feedback
Nov 17, 2024
You had what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jaxon4678
Site Experience Feedback
Nov 17, 2024
This will likely be my last order. It is dumb that the company does not price match other competitor deals like BOGO 50% which yall occasionally run anyways.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- Full ratings for this review »
B
Site Experience Feedback
Nov 17, 2024
Good website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
Need more options for monthly payments on big purchases
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
John
Site Experience Feedback
Nov 17, 2024
The website would not accept my previous password. I wanted to change my account password and I never received the email to do that. Not good.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »