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The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 30, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1561 - 1580 of 40,112

Adam

Site Experience Feedback

Nov 17, 2024

very easy to find suppliments and compare them, and to find whats in them

Yammo

Site Experience Feedback

Nov 17, 2024

đź‘Ť Good products

Online Shopper

Site Experience Feedback

Nov 17, 2024

Easy to use, efficient, have what I want 99% of the time, can use Healthy Awards, bogos, sales, etc. It is a no hassle experience!

Jay

Site Experience Feedback

Nov 17, 2024

easy set up

Emmet

Site Experience Feedback

Nov 17, 2024

Fast website

Rockstar43

Site Experience Feedback

Nov 17, 2024

Site is easy to use. Great products and prices.

Online Shopper

Site Experience Feedback

Nov 17, 2024

It was my first time using it seemed pretty simple

RonS

Site Experience Feedback

Nov 17, 2024

Website is easy to search and navigate, HOWEVER, it insisted my store was in Mt Dora despite me changing it several times during the same transaction

Online Shopper

Site Experience Feedback

Nov 17, 2024

Easy and affordable prices

Garry

Site Experience Feedback

Nov 17, 2024

Overall good experience. Information clearly displayed and good prices.

Joe

Site Experience Feedback

Nov 17, 2024

awesome place

Cheese

Site Experience Feedback

Nov 17, 2024

Wowoow

Online Shopper

Site Experience Feedback

Nov 17, 2024

Easy to order, tem was on sale and free shipping.

Purchaser

Site Experience Feedback

Nov 01, 2024

Like the product, but is way over priced and no coupons or discounts


Post-Delivery Feedback

Nov 17, 2024

Ordered online. Product came quickly. Very happy with the convience of shopping on line and the ease of the site, but definitely wish the product wasn't so expensive.

JP

Site Experience Feedback

Nov 17, 2024

Everything was very easy to find and the selection was excellent and diverse. High quality all around

Online Shopper

Site Experience Feedback

Nov 17, 2024

Good

Loulou

Site Experience Feedback

Nov 17, 2024

It was very easy to sit on the couch to order my items that I like and didn’t want them to run out. A few things I couldn’t get because they weren’t in the store.

Online Shopper

Site Experience Feedback

Nov 17, 2024

Vitamin Shoppe is a good source for supplements, reasonably priced.

Nick

Site Experience Feedback

Nov 17, 2024

The website was easy to interact with, and worked seamlessly. The site also offers a variety of energy drinks, which I like.

AJ Magana

Post-Delivery Feedback

Nov 17, 2024

I choose to purchase all my vitamins from the vitamin shoppe they have everything I need and the quality is excellent. One stop shop plus you get great rewards for purchases