The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1501 - 1520 of 40,112
Aggy
Site Experience Feedback
Nov 18, 2024
None of the coupons worked which was frustrating.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Trina
Site Experience Feedback
Nov 18, 2024
Was easy & quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J
Site Experience Feedback
Nov 18, 2024
It was good except for the slow responses when I asked the chatbot for help and it switched to a human to help. I’d like to figure out what my old account was so I can sync the two and keep all former points if that’s a thing. Our family doesn’t live near a vitamin shoppe anymore but when we did we went there frequently. Today I was ordering for an older child who is away at college in GA.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy customer
Site Experience Feedback
Nov 05, 2024
Everything was easy to understand and I placed my order right away.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
CC
Site Experience Feedback
Nov 18, 2024
I trust the Vitamin Shoppe Brands and appreciate the great deals I get when I shop there
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JB
Site Experience Feedback
Nov 18, 2024
Website worked flawlessly. Promos were why i pulled the trigger today. Saved me 50$
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Coupons
Site Experience Feedback
Nov 18, 2024
Good, easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ellie
Site Experience Feedback
Nov 18, 2024
Even though I specifically listed “METHYLCOBALIN”;ingredient for Vit B12 , many items shown were incorrect. I had to look at each item and check the ingredients on the reverse of the label. Very time consuming.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ernesto
Site Experience Feedback
Nov 18, 2024
Easy to find products and a clear process from selection to check out.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Gillarilla
Site Experience Feedback
Nov 18, 2024
No problem easy peasy lemon squeezey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Clam idea
Site Experience Feedback
Nov 18, 2024
amazing all around perfect really hit the spot for me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
Easy to use website, I prefer to go to the store but time didn't allow it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zapata
Site Experience Feedback
Nov 18, 2024
Easy to navigate no problems
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Rey
Site Experience Feedback
Nov 18, 2024
It was easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Pat
Site Experience Feedback
Nov 15, 2024
Everything was great as usual. Great searching, great checkout. Great prices. Great everything!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Flower
Site Experience Feedback
Nov 18, 2024
very good experience. Feel comfortable and relaxed. I know I'm in a good hands.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Burt
Site Experience Feedback
Nov 18, 2024
everything was fine except I had some issues with trying to find the benefits of certain vitamins. It would be nice to be able and look up health benefits, even if it was a small amount of info.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mister Knowbody
Site Experience Feedback
Nov 11, 2024
no issues, except for when it's not working after midnight
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erika F
Site Experience Feedback
Nov 18, 2024
I love the Vitamin shoppe the prices are great and this location is excellent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Phil R
Site Experience Feedback
Nov 18, 2024
Overall good Shipping should be free though Apple Pay showed $6.99… will be interesting to see what I get billed Increased my order to go over $90 but the PROVEN24 for 15% did not work so I just stuck with 2 containers.. buy 1 get 50% off the second.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »