The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1521 - 1540 of 40,112
Russ
Site Experience Feedback
Nov 18, 2024
only ISSUE is that things are prices so you juuuuuuuuuuuust miss out on qualifying to coupons, so you have to buy more. great for the store but.... not fair or at least misleading coupons.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stretch
Site Experience Feedback
Nov 18, 2024
All worked OK, will see about the product when it arrives
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Rmnhd22
Site Experience Feedback
Nov 18, 2024
Listing of vitamins, minerals or supplements by name and dosage would make shopping easier.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Duncan
Site Experience Feedback
Nov 18, 2024
Ordering with the vitamin shoppe is easy, and painless. They have everything I need and things I didn’t know I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy
Site Experience Feedback
Nov 18, 2024
It was easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Christian
Site Experience Feedback
Nov 18, 2024
difficult finding items when they are repeated, for example I looked up "women's multivitamins" and same product came up.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Rose
Site Experience Feedback
Nov 18, 2024
Experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mary
Site Experience Feedback
Nov 18, 2024
Great, easy to navigate and locate what I’m looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 18, 2024
I always get on my son’s vitamins and protein powders vitamin Shoppe is always a great place to getI’m
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
easy to navigate and find items
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
JTP
Site Experience Feedback
Nov 05, 2024
Quick and perfect.......
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
JTP
Post-Delivery Feedback
Nov 18, 2024
Great products, Great service......
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
Have always been very pleased with all the products I have gotten. I campare prices since I am on a limited income. This weeks purchase of Vitamin c was the best pricing..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bird
Site Experience Feedback
Nov 18, 2024
Smooth process, nice little discount was easy to obtain, I get to pickup today; one cannot complain a bit! Easy breezy. Thank you for showing what’s in stock, and where!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chessa
Site Experience Feedback
Nov 18, 2024
My experience was good. The website is easy to use and navigate. Check out was easy and my discount was applied immediately. My only complaint is prices are a little bit High compared to Costco. However, the selection is better at Vitamin Shoppe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
The site is straight to the point, which I like.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
Excellent site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Site Experience Feedback
Nov 07, 2024
The website is easy to use. I can quickly get to my orders and change or add with no issue. Sometimes I pop into the Reno store and grab what I need. If I have any questions the employees are so helpful and have lots of knowledge in the area of vitamins etc. I am overall very happy with The Vitamin Shoppe. Thanks!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Post-Delivery Feedback
Nov 18, 2024
I had recently ordered non stimulant pre-work out. Options can be limited in that category but I was able to find a product I like and needed. The shipping on this product was delayed in transit, but that's not Vitamin Shoppe, must have been FedEx.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Chofe
Site Experience Feedback
Nov 13, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mitch
Site Experience Feedback
Nov 15, 2024
I’ve used it a lot and I’m good at navigating and finding what I’m looking for. The site is set up very well and easy to use.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Pat
Site Experience Feedback
Nov 18, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »