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The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 30, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1461 - 1480 of 40,112

Online Shopper

Site Experience Feedback

Nov 16, 2024

The deals are great here!

Lori B

Site Experience Feedback

Nov 19, 2024

Good selection Easy website to navigate Easy checkout

JEA

Site Experience Feedback

Nov 19, 2024

Very satisfied

gman6499

Site Experience Feedback

Nov 19, 2024

Good experience. Navigation, product selection and checkout was seamless

Barry

Site Experience Feedback

Nov 19, 2024

Good experience

jake

Site Experience Feedback

Nov 19, 2024

found items quickly , used pay pal to check out ,very easy !!

Stray

Site Experience Feedback

Oct 14, 2024

I tried to use a code pickup24 however it was not able to be used with my purchase today even if I set it to pickup options. The codes need to be clear how they can be eligible to use.


Post-Delivery Feedback

Nov 18, 2024

Messed up my order, but made it up to me by shipping the correct one immediately

Online Shopper

Site Experience Feedback

Nov 18, 2024

Quick and easy

Pay

Site Experience Feedback

Nov 18, 2024

It was fantastic and very good prices

Online Shopper

Site Experience Feedback

Nov 18, 2024

It was good

Mari

Site Experience Feedback

Nov 18, 2024

I love the fact that i found all my iso 100 protein powder it is important for a customer that looking for quality product fimd them all in one store

Healthy products

Site Experience Feedback

Nov 18, 2024

Vitamin shoppe is the best nutritional store🙌

HealthNut

Site Experience Feedback

Nov 18, 2024

Very easy!

Mr. C from Grapevine

Site Experience Feedback

Nov 18, 2024

The store employees are always extremely helpful and knowledgeable. If they don't know the answer, they will look it up. I also like that they know the specials. Overall, I am very pleased with my experience here.

Micah

Site Experience Feedback

Nov 18, 2024

Everything was easy to find and easy to check out

G

Site Experience Feedback

Nov 18, 2024

Great selection of supplements and vitamins, and pricing is affordable.

Mazz99

Site Experience Feedback

Nov 14, 2024

I always have a great experience on your online store

TWCraft

Site Experience Feedback

Nov 18, 2024

I love the vitamin shoppe, I've always been met with knowledgeable employees and great customer service. They're always there to give me the best information on the latest products.

Mudge

Site Experience Feedback

Nov 18, 2024

I thought the website to be easy to navigate and was able to find my products and checkout with ease.

SuzieB

Site Experience Feedback

Nov 18, 2024

Its okay. Nothing spectacular but it gets the job done.