Home > Health & Beauty > The Vitamin Shoppe

The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10

Nov 29, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1421 - 1440 of 40,112

Online Shopper

Site Experience Feedback

Nov 11, 2024

It was fine

Lucy

Site Experience Feedback

Nov 11, 2024

The process was very easy

Freedom25

Site Experience Feedback

Nov 19, 2024

Easy to search for product and interface is user friendly.

Allison4907

Site Experience Feedback

Nov 19, 2024

Good shopping experience today, great selection and smooth check out experience

Great experience

Site Experience Feedback

Nov 19, 2024

I love the website. They have great sales. Unfortunately this time they were out of what I was looking for. I will keep checking back and hopefully they’ll get more in stock. The people working at the store are always super friendly and helpful. It’s a positive and easy experience.

Greatness

Site Experience Feedback

Nov 19, 2024

Love ordering here

Amber

Site Experience Feedback

Nov 19, 2024

Great black friday sale to take advantage of!

The Guy

Site Experience Feedback

Nov 19, 2024

N/a

Liam

Site Experience Feedback

Nov 19, 2024

Very easy to use, prefer vitamin shoppe above the rest!

Strider57

Site Experience Feedback

Nov 11, 2024

I really wish The Vitamin Shoppe would have more of the natural supplements I’m looking for without toxic Additives.

Ebony

Site Experience Feedback

Nov 19, 2024

I wanted to purchase Smarty Pants multivitamin however the store only had 1 bottle and I needed 2.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Great

Healthy One

Site Experience Feedback

Nov 19, 2024

Easy to navigate and not hard to understand!

Kay

Post-Delivery Feedback

Nov 19, 2024

The Vitamin Shoppe offers a great selection of health and wellness products, including vitamins, supplements, protein powders, and holistic remedies. Their stores are clean and well-organized, making it easy to find what you need. The staff is knowledgeable and willing to assist with product recommendations or guidance on health goals. Online shopping is also convenient, with regular promotions and quick delivery. However, some products can be priced higher compared to other retailers, so it’s worth watching for sales. Overall, it’s a reliable destination for those looking to prioritize their health and wellness.

Online Shopper

Site Experience Feedback

Nov 19, 2024

it's to hard to use coupons some items qualify some don't and you don't know until checkout they should be more detailed

Eliza

Site Experience Feedback

Nov 14, 2024

Every time I shop Vitamin Shoppe, the experience is wonderful , whether I shop on line or in the store. Thank you for GREAT service. Eliza

PeggyKnight

Site Experience Feedback

Nov 11, 2024

Easy to find what I am looking for and easy to check out


Post-Delivery Feedback

Nov 19, 2024

It was super easy to order from the website. I received free shipping & it was delivered earlier than originally stated.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Never any issues. Polite and very professional personnel.

Will

Site Experience Feedback

Nov 19, 2024

Website is easy to use and product information is provided. If product is not in stock at your selected store other locations are provided

omg

Site Experience Feedback

Nov 14, 2024

no issues today


Post-Delivery Feedback

Nov 19, 2024

I have had excellent service and product from Vitamin Shoppe