The Vitamin Shoppe Reviews - 40,112 Review - 9.5/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1421 - 1440 of 40,112
Online Shopper
Site Experience Feedback
Nov 11, 2024
It was fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lucy
Site Experience Feedback
Nov 11, 2024
The process was very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Freedom25
Site Experience Feedback
Nov 19, 2024
Easy to search for product and interface is user friendly.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Allison4907
Site Experience Feedback
Nov 19, 2024
Good shopping experience today, great selection and smooth check out experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Great experience
Site Experience Feedback
Nov 19, 2024
I love the website. They have great sales. Unfortunately this time they were out of what I was looking for. I will keep checking back and hopefully they’ll get more in stock. The people working at the store are always super friendly and helpful. It’s a positive and easy experience.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Greatness
Site Experience Feedback
Nov 19, 2024
Love ordering here
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Amber
Site Experience Feedback
Nov 19, 2024
Great black friday sale to take advantage of!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Guy
Site Experience Feedback
Nov 19, 2024
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Liam
Site Experience Feedback
Nov 19, 2024
Very easy to use, prefer vitamin shoppe above the rest!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Strider57
Site Experience Feedback
Nov 11, 2024
I really wish The Vitamin Shoppe would have more of the natural supplements I’m looking for without toxic Additives.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ebony
Site Experience Feedback
Nov 19, 2024
I wanted to purchase Smarty Pants multivitamin however the store only had 1 bottle and I needed 2.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Healthy One
Site Experience Feedback
Nov 19, 2024
Easy to navigate and not hard to understand!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Kay
Post-Delivery Feedback
Nov 19, 2024
The Vitamin Shoppe offers a great selection of health and wellness products, including vitamins, supplements, protein powders, and holistic remedies. Their stores are clean and well-organized, making it easy to find what you need. The staff is knowledgeable and willing to assist with product recommendations or guidance on health goals. Online shopping is also convenient, with regular promotions and quick delivery. However, some products can be priced higher compared to other retailers, so it’s worth watching for sales. Overall, it’s a reliable destination for those looking to prioritize their health and wellness.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
it's to hard to use coupons some items qualify some don't and you don't know until checkout they should be more detailed
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Eliza
Site Experience Feedback
Nov 14, 2024
Every time I shop Vitamin Shoppe, the experience is wonderful , whether I shop on line or in the store. Thank you for GREAT service. Eliza
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PeggyKnight
Site Experience Feedback
Nov 11, 2024
Easy to find what I am looking for and easy to check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PeggyKnight
Post-Delivery Feedback
Nov 19, 2024
It was super easy to order from the website. I received free shipping & it was delivered earlier than originally stated.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Never any issues. Polite and very professional personnel.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Will
Site Experience Feedback
Nov 19, 2024
Website is easy to use and product information is provided. If product is not in stock at your selected store other locations are provided
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
omg
Site Experience Feedback
Nov 14, 2024
no issues today
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
omg
Post-Delivery Feedback
Nov 19, 2024
I have had excellent service and product from Vitamin Shoppe
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »