Home > Health & Beauty > The Vitamin Shoppe

The Vitamin Shoppe Reviews - 40,169 Review - 9.4/10

Nov 29, 2024
Vitamin Shoppe offers online shoppers over 18,000 natural health products. Shoppers can select from over 400 quality brands and a variety of Vitamin Shoppe's own brand of products. Shoppers can save up to 40% discount if they purchase any Vitamin shoppe's brand of products. Vitamin and Supplements, Herbal products, Homeopathic products, personal care products, books and body building products are some of the items offered at this site. Other Features include frequent buyer bonus points, first time buyer bonus points, free color catalog, and gift certificates.
Circle of Excellence - The Vitamin Shoppe

2023
Winner

Circle of
Excellence

13 years

The Vitamin Shoppe Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%86%

Neutral

11%11%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Recent Reviews for The Vitamin Shoppe

Showing 1041 - 1060 of 40,169

Online Shopper

Site Experience Feedback

Nov 19, 2024

Great service and product

Myia

Site Experience Feedback

Nov 22, 2024

The staff was very helpful with finding the product I was looking for

joethekookieman

Site Experience Feedback

Nov 22, 2024

I loved it,it was fast & easy.

Philly23

Site Experience Feedback

Nov 22, 2024

I found my experience to be satisfactory. However, Some items could have more competitive pricing.

G

Site Experience Feedback

Nov 22, 2024

D

Chunky

Site Experience Feedback

Nov 22, 2024

Easy process to order online with great savings

Jasmine

Site Experience Feedback

Nov 22, 2024

N/a

None

Site Experience Feedback

Nov 22, 2024

It was fair and simple

Online Shopper

Site Experience Feedback

Nov 22, 2024

It's easy to use and navigate

MiaMia2

Site Experience Feedback

Nov 22, 2024

A very good experience … the search button helped me find my products very quickly, and my purchase was made with GLEE, that is ‘Happiness’ as I am traveling and need these supplements most immediately.😎

Bellser21

Site Experience Feedback

Nov 22, 2024

Placed my order as I always do and continue to look for deals.

L

Site Experience Feedback

Nov 22, 2024

I liked it! Curbside pickup is important to me and having access to this hard to find product is great.

Gio714

Site Experience Feedback

Nov 22, 2024

It was a quick and easy fast experience!

Rocky

Site Experience Feedback

Nov 22, 2024

I like the fact that I can get clearance items online

Sooty

Site Experience Feedback

Nov 22, 2024

The site did not accept my credit card, even when I updated it. Then I added another one and it didn't accept that, either. Then I put in the number of my husband's credit card and I couldn't check out unless the card was to be saved. He doesn't like doing that, so I tried my updated card and was able to order only when I tapped SAVE

Online Shopper

Site Experience Feedback

Nov 22, 2024

Good experience, as always. Nice to use my $10 earned coupon!

titans_907

Site Experience Feedback

Nov 22, 2024

Easy to purchase and find options

Chad

Site Experience Feedback

Nov 22, 2024

So easy to navigate and great deals

Rahhojk

Site Experience Feedback

Nov 22, 2024

good alaskans and it was tuff

Manny

Site Experience Feedback

Nov 22, 2024

Great website, easy to navigate