Utrecht Art Supplies Reviews - 1,572 Review - 9.6/10
Utrecht Art Supplies Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 12% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Utrecht Art Supplies
Showing 61 - 80 of 1,572
Chris
Site Experience Feedback
Nov 16, 2024
overall good, good prices for canvas and pads. Was hoping for more of a section for oil paints, particularly Gambiln.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Stannogram
Site Experience Feedback
Nov 08, 2024
Was all good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stannogram
Post-Delivery Feedback
Nov 16, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
apple
Site Experience Feedback
Nov 16, 2024
Phone help very useful and efficient.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Harleyboy
Site Experience Feedback
Nov 15, 2024
Easy to use, pretty straight forward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shelly
Site Experience Feedback
Nov 15, 2024
The website is a little dated, and hard to navigate on a mobile phone. But easy to find stuff and it gives a lot of data on the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Moose
Site Experience Feedback
Nov 15, 2024
No selection of soft pastel pencils
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
wgod
Site Experience Feedback
Nov 15, 2024
Your private label paints are terrific. Create some videos for Youtube on techniques for beginners. Have a search box that narrows down selection across brands.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
I love the supplies, but I had trouble with paypal.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
Utrecht is my go to for good quality oil and acrylic products. Always can count on their products being of high quality and delivered on time.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 02, 2024
Great product and excellent customer service.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Kuro
Post-Delivery Feedback
Nov 15, 2024
The Utrecht brand paint is my goto oil paint and it's such a great deal to buy it from the website since there's more variety of paints on the website than elsewhere. It arrived less than a week after I ordered it, so it came much faster than expected!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Markus
Site Experience Feedback
Oct 20, 2024
I use Utrecht.com / DickBlick.com for many years. I like quality. Sometimes you have the best price on internet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cactus1
Site Experience Feedback
Nov 07, 2024
Itrems were easy to find, easy to add to cart plus free shipping on orders over a certain amount. Website was easy and fast to use (faster than filling out this survey!).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 14, 2024
Glad you still make the heavy body matte gel medium!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Garison
Site Experience Feedback
Nov 14, 2024
Very difficult comparing brands and price.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
Just one complaint/worry: the description of an item I selected (Strathmore Palm Beach cards, package of 50) did not match the description that appeared in the cart. I hope these cards have the usual plain edge, not a deckle edge.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kenzy
Site Experience Feedback
Nov 13, 2024
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
none
Site Experience Feedback
Nov 13, 2024
it was a goof experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill C.
Site Experience Feedback
Nov 12, 2024
I only bought from you because I once bought at your bricks and motar store in Berkeley, CA, and you not amazon, and you offer free shipping on this item.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
suze
Site Experience Feedback
Nov 12, 2024
Utrecht had products unavailable from other online vendors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »