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Utrecht Art Supplies Reviews - 1,572 Review - 9.6/10

Nov 30, 2024
Utrecht Art Supplies is an art materials manufacturer and online retailer that is specializes in paints, paper, canvas, brushes, and other fine art supplies, serving all over the USA.

Utrecht Art Supplies Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.8 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%83%

Neutral

12%12%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Utrecht Art Supplies

Showing 41 - 60 of 1,572

Online Shopper

Site Experience Feedback

Nov 21, 2024

Hi!

Max

Site Experience Feedback

Nov 21, 2024

My purchase today was as easy and simple as it gets which I like given I know what I want and I know your products so well. I've been painting with Utrecht art supplies for the past 35 years and I find your products to be of professional grade which I greatly appreciate.

Moll

Site Experience Feedback

Nov 20, 2024

Easy to use website

longdogpress

Site Experience Feedback

Nov 20, 2024

I came, I found what I needed, the price was reasonable, I added it to my cart, I did my info and cc, and completed the order - all in less than 10 minutes. I'd call that pretty darn good.

Debbie

Site Experience Feedback

Nov 20, 2024

It was easy to browse and find what I needed

Forrest Miller

Site Experience Feedback

Nov 06, 2024

It was fantastic I love the site. I am an artist buying supplies and it’s great.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Have been ordering from Utrecht for 40 years way before website and will always get my supplies from your company so thanks!

ernest

Site Experience Feedback

Nov 19, 2024

Great product selection.

Office mgr for architects!

Site Experience Feedback

Nov 19, 2024

I am ordering these supplies for the office. I work with architects and designers. I was so happy to finally find what the employee was looking for on your website after so much searching. Thank you so much!

valeriy

Site Experience Feedback

Nov 19, 2024

good

LH

Site Experience Feedback

Nov 18, 2024

The search function worked well. I wish you had light grey 18x22 pastelmat single sheets.

Purchasing Products

Site Experience Feedback

Nov 18, 2024

Smooth. The paint could be laid out better as to values. They jumped a bit. Otherwise, I just searched for what I was looking for.

Online Shopper

Site Experience Feedback

Nov 18, 2024

All was good

Lpaz

Site Experience Feedback

Nov 18, 2024

Easy and good value

Lydiebug

Site Experience Feedback

Nov 18, 2024

I found it a bit difficult to find some items on the website but when I called in Kim was very helpful.

Online Shopper

Site Experience Feedback

Oct 27, 2024

Offer hard to find dot card

Reg

Site Experience Feedback

Nov 01, 2024

I found the site to have the lowest price for what I purchased

Maira

Site Experience Feedback

Nov 17, 2024

I found on Utrecht everything I was looking for a good price from my favorite brands.

Chris

Site Experience Feedback

Nov 09, 2024

I had a great experience and only wish I could have delivered my gift card by text since the recipient is 22 and never checks her email.

Online Shopper

Site Experience Feedback

Nov 16, 2024

I was offered a $5.00 off discount but couldn’t locate it or where to enter it. I seen a second discount where the code for the shipping discount was but there wasn’t a place to enter that either. That is frustrating when you see there’s discounts possible but no way to actually use them.