Utrecht Art Supplies Reviews - 1,572 Review - 9.6/10
Utrecht Art Supplies Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 12% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Utrecht Art Supplies
Showing 41 - 60 of 1,572
Online Shopper
Site Experience Feedback
Nov 21, 2024
Hi!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Max
Site Experience Feedback
Nov 21, 2024
My purchase today was as easy and simple as it gets which I like given I know what I want and I know your products so well. I've been painting with Utrecht art supplies for the past 35 years and I find your products to be of professional grade which I greatly appreciate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moll
Site Experience Feedback
Nov 20, 2024
Easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
longdogpress
Site Experience Feedback
Nov 20, 2024
I came, I found what I needed, the price was reasonable, I added it to my cart, I did my info and cc, and completed the order - all in less than 10 minutes. I'd call that pretty darn good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Debbie
Site Experience Feedback
Nov 20, 2024
It was easy to browse and find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Forrest Miller
Site Experience Feedback
Nov 06, 2024
It was fantastic I love the site. I am an artist buying supplies and it’s great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Have been ordering from Utrecht for 40 years way before website and will always get my supplies from your company so thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ernest
Site Experience Feedback
Nov 19, 2024
Great product selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Office mgr for architects!
Site Experience Feedback
Nov 19, 2024
I am ordering these supplies for the office. I work with architects and designers. I was so happy to finally find what the employee was looking for on your website after so much searching. Thank you so much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
valeriy
Site Experience Feedback
Nov 19, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LH
Site Experience Feedback
Nov 18, 2024
The search function worked well. I wish you had light grey 18x22 pastelmat single sheets.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Purchasing Products
Site Experience Feedback
Nov 18, 2024
Smooth. The paint could be laid out better as to values. They jumped a bit. Otherwise, I just searched for what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
All was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lpaz
Site Experience Feedback
Nov 18, 2024
Easy and good value
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lydiebug
Site Experience Feedback
Nov 18, 2024
I found it a bit difficult to find some items on the website but when I called in Kim was very helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 27, 2024
Offer hard to find dot card
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Reg
Site Experience Feedback
Nov 01, 2024
I found the site to have the lowest price for what I purchased
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Maira
Site Experience Feedback
Nov 17, 2024
I found on Utrecht everything I was looking for a good price from my favorite brands.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 09, 2024
I had a great experience and only wish I could have delivered my gift card by text since the recipient is 22 and never checks her email.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
I was offered a $5.00 off discount but couldn’t locate it or where to enter it. I seen a second discount where the code for the shipping discount was but there wasn’t a place to enter that either. That is frustrating when you see there’s discounts possible but no way to actually use them.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »