Utrecht Art Supplies Reviews - 1,572 Review - 9.6/10
Utrecht Art Supplies Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 12% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Utrecht Art Supplies
Showing 21 - 40 of 1,572
Rick
Site Experience Feedback
Nov 15, 2024
I appreciate the fact that I have been able to call the company and get help navigating the website in search for the products that I am looking for. After locating the products, I had no trouble placing my order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Post-Delivery Feedback
Nov 25, 2024
I have ordered two times now from Utrecht, and both times have been a great experience. I got on the website and wanted to make sure I got the correct items that I was looking for, so I called customer service, and they were great about helping me get to the right page. After that it was easy peasy And I was able to place my order, check out and pay. With free shipping, within a few days the package arrived.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
ellentarb
Site Experience Feedback
Nov 25, 2024
Site easy to navagate. Had items i was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lazylightening
Site Experience Feedback
Nov 24, 2024
Have preferred Utrecht supplies for years, sadly Blick purchased you. I like the Renhish brushes and drawing paper pads etc. I love Utrecht oil paints as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
blah
Site Experience Feedback
Nov 24, 2024
searching the paper products was a bit frustrating there were items that didn’t show up in the list but showed up as sub categories of different products in ways that weren’t straightforward and meant i almost didn’t find the product i was looking for because i thought you all didn’t carry it. i also want information about what paper is made out of and where it is manufactured
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Happy
Site Experience Feedback
Nov 24, 2024
Very good shopping experience, appreciate the in-stock status being visible with items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Nov 24, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Artist
Site Experience Feedback
Nov 24, 2024
Website extremely easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Christy
Site Experience Feedback
Nov 23, 2024
I needed a certain kind of paper, I searched it and bought it. Took me about 5 minutes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Unclear about total with a gift card
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Annie
Site Experience Feedback
Nov 23, 2024
I have an acct on Utrecht but site would not bring it up and I checked out as a guest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jubie
Site Experience Feedback
Nov 23, 2024
It was nice.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Trish
Site Experience Feedback
Nov 23, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenny R.
Site Experience Feedback
Nov 23, 2024
I was easily able to find the acrylic paints I was looking for. My checkout experience was positive. The only thing that was slightly confusing was how to find the promo code for free shipping for totals over $59.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kylees Nana!
Site Experience Feedback
Nov 22, 2024
It was easy. I found everything on my Granddaughters wish list!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Ed C
Site Experience Feedback
Nov 22, 2024
The site is packed with everything that I need and is easy to navigate. I have been shopping Utrecht for my Art supplies since 1987.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mimi
Site Experience Feedback
Nov 22, 2024
Lots of products. Good selection, but would like more filter options. Would like to see tax prior to check out. Shopping for brushes felt very challenging. Lots of options, hard to see the difference. Wanted more brush "sets" to choose from.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
i had a lot of trouble navigating the website. jumpy.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
mitch
Site Experience Feedback
Nov 22, 2024
Everything was no less than satisfactory.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee C.
Site Experience Feedback
Nov 22, 2024
Very good selection. Great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Duckworth
Site Experience Feedback
Nov 21, 2024
I needed specific airbrush parts, and they were a little hard to find, but I did find most of them.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »