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Utrecht Art Supplies Reviews - 1,580 Review - 9.6/10

Nov 30, 2024
Utrecht Art Supplies is an art materials manufacturer and online retailer that is specializes in paints, paper, canvas, brushes, and other fine art supplies, serving all over the USA.

Utrecht Art Supplies Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.8 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%83%

Neutral

12%12%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Utrecht Art Supplies

Showing 101 - 120 of 1,580

PJ

Site Experience Feedback

Nov 11, 2024

Easy to use the sight to find items that are otherwise hard to filter out on other more "frequently used" sites. Comparisons between the different items made choosing much easier for specific art supplies.

Erika

Site Experience Feedback

Nov 11, 2024

I love the website, very easy and happy experience , I love the materials and makes are fun and affordable

Online Shopper

Site Experience Feedback

Nov 11, 2024

Great

Online Shopper

Site Experience Feedback

Nov 11, 2024

Would have been nice to have free shipping on $65 purchase.

dmbgothicart

Site Experience Feedback

Nov 11, 2024

state forward. simple. will always use Utrechts. have used them for 35 years

Tink

Site Experience Feedback

Nov 11, 2024

No issues, quality always good.

Chris

Site Experience Feedback

Nov 11, 2024

Overall it was a very good experience. It was easy to find the products I wanted and the information about the products was clear.

Steevie

Post-Delivery Feedback

Nov 10, 2024

Thank you for continuing to carry products manufactured in Europe instead of China.

anna

Site Experience Feedback

Nov 10, 2024

Super easy! I love ordering from you guys.

Kerri

Site Experience Feedback

Nov 10, 2024

It was so simple to order, the price was great, and they had the size I was looking for. Much less expensive than Amazon.

Mattie

Site Experience Feedback

Nov 10, 2024

It was easy and fast

Drewk2023

Site Experience Feedback

Nov 10, 2024

Very clear about the pricing, just a little more expensive than I would have hoped for the shipping.

Online Shopper

Site Experience Feedback

Nov 10, 2024

Always good experience

Craig

Site Experience Feedback

Nov 10, 2024

Easy. Like website

Quesillo

Site Experience Feedback

Nov 10, 2024

Easy to use website. Sometimes you pelt me with too many emails. Feels pesky. But sometimes SOMETIMES I like the suggestions. Overall, I am addicted to art supplies.

Cuadritos

Site Experience Feedback

Nov 10, 2024

Fast, efficient, friendly

marmar

Site Experience Feedback

Oct 26, 2024

I don't like how the website did NOT go back to where I was when I carted an item. I did NOT like that the website crashed when I tried to order on my iPhone.

No opinion

Site Experience Feedback

Nov 09, 2024

Just sent an ecard. I have no idea how the recipient will like or what they will buy.

Furlyart

Site Experience Feedback

Nov 09, 2024

Pleasant

Sunny

Site Experience Feedback

Nov 08, 2024

Utrecht has a great reputation for quality. Free shipping was a nice incentive!