Utrecht Art Supplies Reviews - 1,572 Review - 9.6/10
Utrecht Art Supplies Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 12% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Utrecht Art Supplies
Showing 81 - 100 of 1,572
Online Shopper
Site Experience Feedback
Nov 12, 2024
I tried to order from the Utrecht catalog and after typing in the full name and number order, the product did not come up. I still had to search. I gave up on another product I wanted because even the search did not work..
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Gmama363
Site Experience Feedback
Nov 12, 2024
I have shopped with Utrecht for years for my own art supplies and I came back to buy Christmas presents for other family members that love art. I found exactly what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kate
Site Experience Feedback
Nov 12, 2024
clear and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
31northst2ndfl
Post-Delivery Feedback
Nov 12, 2024
I'm not into writing this kind of stuff...
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
kate
Site Experience Feedback
Nov 12, 2024
n/a
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
PJ
Site Experience Feedback
Nov 11, 2024
Easy to use the sight to find items that are otherwise hard to filter out on other more "frequently used" sites. Comparisons between the different items made choosing much easier for specific art supplies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erika
Site Experience Feedback
Nov 11, 2024
I love the website, very easy and happy experience , I love the materials and makes are fun and affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 11, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 11, 2024
Would have been nice to have free shipping on $65 purchase.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- Full ratings for this review »
dmbgothicart
Site Experience Feedback
Nov 11, 2024
state forward. simple. will always use Utrechts. have used them for 35 years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tink
Site Experience Feedback
Nov 11, 2024
No issues, quality always good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 11, 2024
Overall it was a very good experience. It was easy to find the products I wanted and the information about the products was clear.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steevie
Post-Delivery Feedback
Nov 10, 2024
Thank you for continuing to carry products manufactured in Europe instead of China.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
anna
Site Experience Feedback
Nov 10, 2024
Super easy! I love ordering from you guys.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kerri
Site Experience Feedback
Nov 10, 2024
It was so simple to order, the price was great, and they had the size I was looking for. Much less expensive than Amazon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mattie
Site Experience Feedback
Nov 10, 2024
It was easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drewk2023
Site Experience Feedback
Nov 10, 2024
Very clear about the pricing, just a little more expensive than I would have hoped for the shipping.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
Always good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Craig
Site Experience Feedback
Nov 10, 2024
Easy. Like website
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Quesillo
Site Experience Feedback
Nov 10, 2024
Easy to use website. Sometimes you pelt me with too many emails. Feels pesky. But sometimes SOMETIMES I like the suggestions. Overall, I am addicted to art supplies.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »