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Utrecht Art Supplies Reviews - 1,572 Review - 9.6/10

Nov 30, 2024
Utrecht Art Supplies is an art materials manufacturer and online retailer that is specializes in paints, paper, canvas, brushes, and other fine art supplies, serving all over the USA.

Utrecht Art Supplies Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.7 /10
Product Selection9.2 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.8 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%83%

Neutral

12%12%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Utrecht Art Supplies

Showing 1 - 20 of 1,572

Billb

Site Experience Feedback

Nov 28, 2024

easy to use site

Cerulean1972

Site Experience Feedback

Nov 28, 2024

Utrecht is always fast in getting my orders shipped out. I love the Utrecht brand paint, best price point for good quality oil paint! Excited to get a great deal on a large set of colored pencils for a Christmas present today.

Online Shopper

Site Experience Feedback

Nov 28, 2024

Blah

Needed extra large canvases

Site Experience Feedback

Nov 18, 2024

Great price on very large canvases that craft stores don’t carry; willing to deliver even though the item is so large.

Birdy

Site Experience Feedback

Nov 28, 2024

Just really effortless to order. Everything clear…easy to u derstand..but I read buy 59 and get free shipping…so I added to my order….then at checkout it was actually buy $39….no big thing!

Catherine

Site Experience Feedback

Nov 28, 2024

Very easy shopping experience!

Shirl

Site Experience Feedback

Nov 28, 2024

Been shopping for my art supplies from Utrecht for years!

Anna

Site Experience Feedback

Nov 28, 2024

I was looking for some high quality watercolor brushes and the reviews were very helpful. Also, looking for christmas gifts for the grandkids, that was not as useful.

Eve

Site Experience Feedback

Nov 27, 2024

Very slow shipping

Jude

Site Experience Feedback

Nov 18, 2024

put key words in but that did not help find products, wanted cobalt drier so had to go to dick blick to get it grumbacher cobalt drier

Online Shopper

Site Experience Feedback

Nov 27, 2024

For whatever reason, PayPal presented a problem in completing the purchase a few days back, and I thought it was maybe due to another purchased I made minutes before, and after trying several times with the same result, I desired to wait and try again later as I did, and the purchased was completed.

Art Marge

Site Experience Feedback

Nov 27, 2024

always great

Allegory

Site Experience Feedback

Nov 27, 2024

I like the premier canvas options and frame choices.

Charlie

Site Experience Feedback

Nov 26, 2024

The ordering process was easy as pie.

Online Shopper

Site Experience Feedback

Nov 26, 2024

Straight forward. simole and practical.

Online Shopper

Site Experience Feedback

Nov 26, 2024

I consider Utrecht Art Supplies my source for Artist level oil paints

Vasili

Site Experience Feedback

Nov 26, 2024

Great Quality and service

BeeJane25

Site Experience Feedback

Nov 26, 2024

I was so happy with Utrecht Webster after searching on line for over an hour for what I was looking for I finally clicked on Utrecht and found it within a few minutes. Then enjoyed shopping the rest of the site and finding great buys. Thanks so much! You’re my go to place now!

Oakland Painter

Site Experience Feedback

Nov 25, 2024

I use Utrecht because of it reliable and affordable products.

Edison

Site Experience Feedback

Nov 25, 2024

Everything went smoothly