Tower Hobbies Reviews - 4,437 Review - 9.0/10
2009
Winner
Circle of
Excellence
10 years
Tower Hobbies Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.3 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 13% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.5 out of 10
Recent Reviews for Tower Hobbies
Showing 961 - 980 of 4,437
Ray
Site Experience Feedback
Sep 07, 2024
I hope the quality is good. I scratch build and this is my first ARF
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
H2 Rider
Site Experience Feedback
Sep 06, 2024
Easy navigation, competitive pricing, name brand products, fast and affordable shipping! Quick and easy checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Unc
Site Experience Feedback
Aug 28, 2024
Excited to receive my order. Only issue is I wanted to buy upgrades and didn't get that option. May be operator error. ;-)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chief
Site Experience Feedback
Sep 06, 2024
Loved the coupon code! I didn’t expect to get away with a 6x6 kit for as low of a price as I did. I will have to consider tower hobbies again!!
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
Ricco
Site Experience Feedback
Sep 06, 2024
Everything went smoothly. No issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 06, 2024
happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don T
Site Experience Feedback
Sep 06, 2024
Verry happy with products and fast shipping.usually get items in two to three days!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ohaley
Site Experience Feedback
Sep 06, 2024
Overall a standard experience as with most of the ordering on the internet these days.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Gabe
Site Experience Feedback
Sep 05, 2024
Shopping and check out processes went really smooth. I really enjoyed shopping and hopefully receive the order within the timeframe given. Excited to FLYYYYY :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeffey
Site Experience Feedback
Sep 05, 2024
I had to redo my order due to a technical issue but I was able to order successfully on the second try
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
soba
Site Experience Feedback
Sep 05, 2024
Will purchase again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don't Sleep On It!
Site Experience Feedback
Sep 05, 2024
all is good so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JimBobFibber
Site Experience Feedback
Sep 05, 2024
all good,
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
dozzerr
Site Experience Feedback
Sep 05, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
diredk
Site Experience Feedback
Sep 05, 2024
Fast and fun
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
RacerX
Site Experience Feedback
Sep 05, 2024
Purchase, I have used Tower Hobbies and Horizon since I was stationed in Rantoul, Il in the 80s, and again through the 2000s, now we are back at it again looking to regain the excitement and grow the hobby in our local area.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DHC
Site Experience Feedback
Sep 05, 2024
Very easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wrenchmonkey
Site Experience Feedback
Sep 05, 2024
Purchase went easy enough. Will see how the fulfillment spins out.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Solrac
Site Experience Feedback
Sep 05, 2024
Simple and fast to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sonny
Site Experience Feedback
Sep 05, 2024
none
- Overall Rating: 4
- Would Shop Here Again: 2
- Likelihood To Recommend: 5
- Full ratings for this review »