Tower Hobbies Reviews - 4,451 Review - 9.0/10
2009
Winner
Circle of
Excellence
10 years
Tower Hobbies Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.3 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 13% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.5 out of 10
Recent Reviews for Tower Hobbies
Showing 581 - 600 of 4,451
Glazier808
Site Experience Feedback
Oct 11, 2024
Ryan was awesome to talk with and so helpful…give that man a raise!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Speed Bump
Site Experience Feedback
Oct 11, 2024
Taking advantage of Spektrum 20% sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Commander
Site Experience Feedback
Oct 11, 2024
Great company, organized, only constructive criticism is that they need to stock prop shaft adapters, not get into a back order situation as they have on the commander, offer alternate prop adapters when a back order situation occurs for parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nitro
Site Experience Feedback
Oct 11, 2024
Webste is very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Purchase issues on preorder items
Site Experience Feedback
Oct 11, 2024
I first had issues trying to purchase and it wouldn't let me check out from my phone. It kept looping me back to my address which I thought was the problem. I went to different sellors and had the same issue. I then tried on the computer and noticed when I was trying to use paypal it wouldn't let me for pre order items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Magget
Site Experience Feedback
Oct 10, 2024
good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Bling
Site Experience Feedback
Oct 10, 2024
It was ok, like pay pal option
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Toolman
Site Experience Feedback
Oct 10, 2024
Always easy and saving money.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Warloklrd
Site Experience Feedback
Oct 10, 2024
always a pleasure doing business with Tower Hobbies. Have always been pleased with their products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bhawbo
Site Experience Feedback
Oct 10, 2024
Not a fan of your a.i. chat service. I prefer to speak with a person.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
TONY A.
Site Experience Feedback
Oct 10, 2024
website is slow
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chiefmig
Site Experience Feedback
Oct 10, 2024
Was ok prices are high
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Blue
Site Experience Feedback
Oct 10, 2024
i am extreamly pleased with the site, very easy to use and to navagate through
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
oBED
Site Experience Feedback
Oct 10, 2024
I needed some recievers and servos for some builds I am doing and found all i needed here. Pricing is the same as the local hobby shops who simply do not have the quantity I ned
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Flyinghi27
Site Experience Feedback
Oct 10, 2024
Easy to navigate. Like the reward points
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wayneo
Site Experience Feedback
Oct 10, 2024
Internet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ken
Site Experience Feedback
Oct 10, 2024
Your website operates very smoothly. No glitches that I could detect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BC
Site Experience Feedback
Sep 27, 2024
Your web site is hard to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
BC
Post-Delivery Feedback
Oct 10, 2024
The package is terrible! The sensitive equipment were sitting in the bottom of the box, with one air filled plastic bag in the box, the products are just loose infode! No protection at all! Do you train your packers at all? I have not open the products yet, wondered if they are still good!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 8
- Full ratings for this review »
Plug cap
Site Experience Feedback
Oct 09, 2024
Excellent fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimbo
Site Experience Feedback
Oct 09, 2024
No problems, use site weekly for all my needs, I know site very well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »