Tower Hobbies Reviews - 4,442 Review - 9.0/10
2009
Winner
Circle of
Excellence
10 years
Tower Hobbies Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.3 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 12% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.5 out of 10
Recent Reviews for Tower Hobbies
Showing 221 - 240 of 4,442
Online Shopper
Site Experience Feedback
Nov 13, 2024
good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Mark
Site Experience Feedback
Nov 13, 2024
products that are no longer available should not be offered as options
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review ยป
jercat
Site Experience Feedback
Nov 13, 2024
No issues. Did it on my ipad
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Rick
Site Experience Feedback
Nov 03, 2024
I used to buy from Tower Hobbies when I was building RC Planes but I had stopped for a few years, but now I building RC planes again so it is good Tower Hobbies is still available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Bigdog1958
Site Experience Feedback
Nov 13, 2024
A1
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 13, 2024
Great transaction, great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
SDRC4LIFE
Site Experience Feedback
Oct 27, 2024
Enjoyed the sale ๐ค๐ผ
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
SDRC4LIFE
Post-Delivery Feedback
Nov 12, 2024
Buying something and not being notified itโs on backorder. Contacting customer service and no one giving any information or updates on ETA after over a week
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 3
- Full ratings for this review ยป
Turner-up
Site Experience Feedback
Nov 12, 2024
Easy to find the model or part that I want and the price and discounts are great!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 12, 2024
Great low price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Thrasher
Site Experience Feedback
Nov 12, 2024
Great experience!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Driftkid911
Site Experience Feedback
Nov 12, 2024
So far good just searching for items doesn't show properly unless part number is known
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Rick
Site Experience Feedback
Nov 12, 2024
Website is easy to navigate. Only challenge was manuals/website instruction for RC airplanes identified which RimFire motor to use; however, that brand of motor is not sold by vendor so I needed to ask about conversion to a different brand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Awesome
Site Experience Feedback
Nov 01, 2024
This is the best website to order hobby stuff from. Not much else to say
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Chad
Site Experience Feedback
Nov 04, 2024
All right all right all right
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Blazerpain
Site Experience Feedback
Nov 12, 2024
It puts the lotion on!
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
- Full ratings for this review ยป
t0wniethr33
Site Experience Feedback
Nov 11, 2024
products are clearly listed, and the search engine works well. good website and ordering process, easy to follow.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review ยป
C Thug
Site Experience Feedback
Nov 11, 2024
Short and sweet everything was flawless. Very good system!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 11, 2024
Had problem with address would not take 5 diget code
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Tony
Site Experience Feedback
Nov 11, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
The Mole
Site Experience Feedback
Nov 11, 2024
I was looking for this model and your price was so good I couldn't pass it up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป