The Parts Biz Reviews - 868 Reviews - 8.9/10
The Parts Biz Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.1 /10 |
8.9out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 81% |
Neutral | 17% | 16% |
Negative | 5% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 101 - 120 of 868
Rick
Site Experience Feedback
Oct 03, 2024
I googled the part number and this site came up about 8 from the top. The price was good and the part was available right away and not on back order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pureluck
Site Experience Feedback
Oct 02, 2024
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 02, 2024
I just need a washer for my blender.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 02, 2024
Good price and fast cheap delivery. Other places wanted 0ver 100.00 delivery. Parts biz was 18.00 big difference and my part was even less than other places...
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
LittlePete
Site Experience Feedback
Oct 01, 2024
I got what I needed, no fuss.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 30, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 30, 2024
N.A.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mitch
Site Experience Feedback
Sep 19, 2024
Website is easy to utilize and convenient. Prices are good as well as the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mitch
Post-Delivery Feedback
Sep 30, 2024
Item arrived intact and was delivered in a timely manner. Order tracking was not available.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tommylee
Site Experience Feedback
Sep 29, 2024
Seems like I'll be getting what I need at a fair price if it works ill be happy. Saves me some extra money from buying a new crock pot when I only need the lid.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Pat
Site Experience Feedback
Sep 29, 2024
Shopping was fine. Hopefully model number helped me choose the correct part.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich
Post-Delivery Feedback
Sep 26, 2024
hard to find the part-but your availability really helped. Amazing service-shipped immediately
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 6
- Full ratings for this review »
james
Site Experience Feedback
Sep 25, 2024
well i had excellent time with website straight to what i needed and bought it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gabe
Site Experience Feedback
Sep 24, 2024
I have been looking for the proper parts hopefully this will be what I've been looking for. The prices were better than other online stores
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Hoss
Site Experience Feedback
Sep 09, 2024
I think the shipping prices are a mite steep. Outside of that my experience with Parts Biz was satisfactory.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hoss
Post-Delivery Feedback
Sep 23, 2024
I placed an order and when I went to check out, it cut me off so I waited for a while and then ordered again this time authorizing payment at check out. When I inquire as to the status of my order I ge It an email stating there’s been a mixup, you have ordered 2 of the same items ( side table for my Weber BBQ) . I only wanted one. Now when I try to return one I’m told that I’ll only get the unit price not what I paid for shipping the item you charged me $30.00 for shipping an item I didn’t want. Then you expect me to pay return shipping. So I’m contesting this crappy deal through my credit card company. I would prefer to receive a paid shipping label and my credit card reembursed $148 and change. I do not intend to give you a dime for shipping something I didn’t want.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Rockford
Site Experience Feedback
Sep 23, 2024
Good time finding what I wanted
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Hey Baby
Site Experience Feedback
Sep 22, 2024
Easy to order.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cj
Site Experience Feedback
Sep 22, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 22, 2024
have none. 1st time buyer
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dave
Site Experience Feedback
Sep 17, 2024
Easy Shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »