The Parts Biz Reviews - 842 Reviews - 8.8/10
The Parts Biz Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 7.6 /10 |
8.8out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 80% |
Neutral | 16% | 15% |
Negative | 6% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 481 - 500 of 842
Dodge
Site Experience Feedback
Apr 11, 2024
Very good experience with the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dodge
Post-Delivery Feedback
Apr 24, 2024
I was able to get the older sander parts and they fit perfectly as described
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Veteran
Site Experience Feedback
Apr 23, 2024
Was easy fast and professional.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Verlon
Site Experience Feedback
Apr 23, 2024
Is good just want to shop
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Paul
Site Experience Feedback
Apr 15, 2024
Searched on google for the motor and your motor was competitively priced and included shipping. Decided to give it a try. Just hope that shipping will be soon.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Paul
Post-Delivery Feedback
Apr 23, 2024
The part was delivered on time and in good condition. I had searched on Google for a part for my daughters Dyson Vacuum. The part I ordered and got from Partsbiz.com was not an exact fit, but after reviewing the data on the website, I realized it was a slightly different part number. I needed to make a modification to the vacuum, to allow this part to fit.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
buckster
Site Experience Feedback
Apr 23, 2024
bought filters for my humidifier from you two years ago
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
old lady
Site Experience Feedback
Apr 23, 2024
was easy to order;was best price
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
joe
Site Experience Feedback
Apr 22, 2024
easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 22, 2024
fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Spring work
Site Experience Feedback
Apr 22, 2024
I have ordered these wheels about four times now. I am glad I still can. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 22, 2024
Shipping was extremely expensive
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 5
- Customer Support: 5
- Full ratings for this review »
Hotrod
Site Experience Feedback
Apr 21, 2024
Decent and straightforward transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
g
Site Experience Feedback
Apr 21, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Judy
Site Experience Feedback
Apr 21, 2024
Found site easily & the part needed! We have used the filters for years but have a hard time finding them in our area! Look forward to enjoy our Presto Popcorn again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Divotman
Post-Delivery Feedback
Apr 21, 2024
Quality products at very reasonable prices and timely shipping
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 21, 2024
Easy to find and order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
camry
Site Experience Feedback
Apr 20, 2024
Found exactly what I needed for an older unit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jude
Site Experience Feedback
Apr 20, 2024
Easy access
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kelly
Site Experience Feedback
Apr 20, 2024
From the time I went to the website and found the part I was looking for and checked out it literally took me 5 minutes. Great website with what ever your looking for very conveniently and fast. I'm definitely shopping with them again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Non
Site Experience Feedback
Apr 19, 2024
Was very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mabel Gabel
Site Experience Feedback
Apr 17, 2024
I did not know how to get from one thing to the next.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »