The Parts Biz Reviews - 821 Reviews - 8.9/10
The Parts Biz Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 7.9 /10 |
8.9out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 77% |
Neutral | 16% | 14% |
Negative | 6% | 9% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.4 out of 10
Variety of Shipping Options
Desired shipping options were available
7.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 501 - 520 of 821
Spring work
Site Experience Feedback
Apr 22, 2024
I have ordered these wheels about four times now. I am glad I still can. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 22, 2024
Shipping was extremely expensive
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 5
- Customer Support: 5
- Full ratings for this review »
Hotrod
Site Experience Feedback
Apr 21, 2024
Decent and straightforward transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
g
Site Experience Feedback
Apr 21, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Judy
Site Experience Feedback
Apr 21, 2024
Found site easily & the part needed! We have used the filters for years but have a hard time finding them in our area! Look forward to enjoy our Presto Popcorn again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Divotman
Post-Delivery Feedback
Apr 21, 2024
Quality products at very reasonable prices and timely shipping
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 21, 2024
Easy to find and order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
camry
Site Experience Feedback
Apr 20, 2024
Found exactly what I needed for an older unit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jude
Site Experience Feedback
Apr 20, 2024
Easy access
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kelly
Site Experience Feedback
Apr 20, 2024
From the time I went to the website and found the part I was looking for and checked out it literally took me 5 minutes. Great website with what ever your looking for very conveniently and fast. I'm definitely shopping with them again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Non
Site Experience Feedback
Apr 19, 2024
Was very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mabel Gabel
Site Experience Feedback
Apr 17, 2024
I did not know how to get from one thing to the next.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Joe
Site Experience Feedback
Apr 17, 2024
it was very easy to find product , easier than this survey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jp
Site Experience Feedback
Apr 17, 2024
fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Renny
Site Experience Feedback
Apr 17, 2024
Quick fast and easy. Just the way buying a product online should be!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
GeeB
Site Experience Feedback
Mar 31, 2024
I wanted to pay via my Amaxon account on the 2nd purchase after I registered with you folks but it did not take because I left off The Watermark ( name of apartment building) and I could not find outhow to edit in sync with my Amazon account
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
GeeB
Post-Delivery Feedback
Apr 17, 2024
Ot was exact6ehst I needed to repair the little spice grinder or mini cuisinart that my dad used to puree his steak
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Budman
Site Experience Feedback
Apr 09, 2024
I came, I saw, I ordered, it was a good day.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Budman
Post-Delivery Feedback
Apr 17, 2024
good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2024
I have not received this product. I sent another email to the customer service. Asking for them to reship. I have not received.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
JR
Site Experience Feedback
Apr 15, 2024
an easy transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 04, 2024
Easy website to navigate and description was complete so I am confident I bought the correct replacement part. Also, thank you for adding Venmo and Amazon pay as options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2024
The website lists all of the information necessary to assure that the correct part is ordered. I had to replace a ceiling fan cover which was 12 years old but I was able to order the correct part which I greatly appreciate.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »