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The Parts Biz Reviews - 821 Reviews - 8.9/10

Jan 5, 2025
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.3 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.1 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support7.9 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%77%

Neutral

16%14%

Negative

6%9%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.4 out of 10

Variety of Shipping Options

Desired shipping options were available

7.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 501 - 520 of 821

Spring work

Site Experience Feedback

Apr 22, 2024

I have ordered these wheels about four times now. I am glad I still can. Thank you

Online Shopper

Post-Delivery Feedback

Apr 22, 2024

Shipping was extremely expensive

Hotrod

Site Experience Feedback

Apr 21, 2024

Decent and straightforward transaction.

g

Site Experience Feedback

Apr 21, 2024

good

Judy

Site Experience Feedback

Apr 21, 2024

Found site easily & the part needed! We have used the filters for years but have a hard time finding them in our area! Look forward to enjoy our Presto Popcorn again!

Divotman

Post-Delivery Feedback

Apr 21, 2024

Quality products at very reasonable prices and timely shipping

Online Shopper

Site Experience Feedback

Apr 21, 2024

Easy to find and order

camry

Site Experience Feedback

Apr 20, 2024

Found exactly what I needed for an older unit.

Jude

Site Experience Feedback

Apr 20, 2024

Easy access

Kelly

Site Experience Feedback

Apr 20, 2024

From the time I went to the website and found the part I was looking for and checked out it literally took me 5 minutes. Great website with what ever your looking for very conveniently and fast. I'm definitely shopping with them again

Non

Site Experience Feedback

Apr 19, 2024

Was very good

Mabel Gabel

Site Experience Feedback

Apr 17, 2024

I did not know how to get from one thing to the next.

Joe

Site Experience Feedback

Apr 17, 2024

it was very easy to find product , easier than this survey

jp

Site Experience Feedback

Apr 17, 2024

fine

Renny

Site Experience Feedback

Apr 17, 2024

Quick fast and easy. Just the way buying a product online should be!

GeeB

Site Experience Feedback

Mar 31, 2024

I wanted to pay via my Amaxon account on the 2nd purchase after I registered with you folks but it did not take because I left off The Watermark ( name of apartment building) and I could not find outhow to edit in sync with my Amazon account


Post-Delivery Feedback

Apr 17, 2024

Ot was exact6ehst I needed to repair the little spice grinder or mini cuisinart that my dad used to puree his steak

Budman

Site Experience Feedback

Apr 09, 2024

I came, I saw, I ordered, it was a good day.


Post-Delivery Feedback

Apr 17, 2024

good

Online Shopper

Post-Delivery Feedback

Apr 15, 2024

I have not received this product. I sent another email to the customer service. Asking for them to reship. I have not received.

JR

Site Experience Feedback

Apr 15, 2024

an easy transaction

Online Shopper

Site Experience Feedback

Apr 04, 2024

Easy website to navigate and description was complete so I am confident I bought the correct replacement part. Also, thank you for adding Venmo and Amazon pay as options.


Post-Delivery Feedback

Apr 15, 2024

The website lists all of the information necessary to assure that the correct part is ordered. I had to replace a ceiling fan cover which was 12 years old but I was able to order the correct part which I greatly appreciate.