The Parts Biz Reviews - 842 Reviews - 8.8/10
The Parts Biz Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 7.6 /10 |
8.8out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 80% |
Neutral | 16% | 15% |
Negative | 6% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 461 - 480 of 842
Happytt
Site Experience Feedback
May 01, 2024
Very quick and efficient I appreciate that
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 01, 2024
Good stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 30, 2024
Nice that the company let me know when the product was back in stock. I wish I had known that the product contained hazardous material. I would not have made the purchase. Nothing was indicated on thee web page.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
Suzie
Site Experience Feedback
Apr 30, 2024
Website easy to navigate and make purchase. Really happy to find the item as it was difficult to locate. Exhaust grilles are all plastic now. You actually had the metal grille. - Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Apr 30, 2024
Great images, competitive prices, clear shipping options, smooth checkout
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Don’t publish
Site Experience Feedback
Apr 30, 2024
All was good except it was suppose to be no charge on the shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ben
Site Experience Feedback
Apr 30, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The biz
Post-Delivery Feedback
Apr 29, 2024
All the items I received where in good shape no issues from suppliers safely wrapped
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
oma
Site Experience Feedback
Apr 29, 2024
Easy to maneuver around. First site to have what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bug
Site Experience Feedback
Apr 29, 2024
Good service, fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 29, 2024
I tried to use the Amazon Pay and kept taking me back to the payment page.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Skipplate
Site Experience Feedback
Apr 28, 2024
Shipping high
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Pink Holiday
Site Experience Feedback
Apr 27, 2024
Easy to find, did Google search and it suggested this site.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Z
Site Experience Feedback
Apr 27, 2024
The checkout was an absolute shit show. Super annoying. I attempted to use my online Amazon card at first because that is an option but for some reason it wouldn’t work or process correctly. I switched to Amazon to purchase it instead just to find the product there was $5 more so came back and used a different card to complete the purchase.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 1
- Full ratings for this review »
Patsy
Site Experience Feedback
Apr 27, 2024
Easy to find the part I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Red3755
Site Experience Feedback
Apr 25, 2024
Is very easy to find parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alan
Site Experience Feedback
Apr 24, 2024
Very difficult to pay with credit card. Site kept wanting me to use PayPal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kevin G.
Site Experience Feedback
Apr 24, 2024
considering what Amazon wanted for the brush roller, I guess the rest of everythigng else was about free. you have quite a bit on here. Wish there were more parts for a Toro Lawnmover.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kari
Site Experience Feedback
Apr 24, 2024
It was okay
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Rick jr
Site Experience Feedback
Apr 16, 2024
I have old woodworking equipment, from my father. Some parts are worn out, I need help finding replacement parts.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Rick jr
Post-Delivery Feedback
Apr 24, 2024
I bought a new pad for my Porter Cable 1/2 sheet vibrating sander. This is a piece of thin sheet metal with a 1/4" felt pad glued on. This should cost about $10, but I paid $35. From now on, when the felt collapses, I will buy a piece of felt from a fabric store and glue it on. Cost $8. You did have the original replacement part.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »