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The Parts Biz Reviews - 842 Reviews - 8.8/10

Dec 20, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.1 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support7.6 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

16%15%

Negative

6%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 461 - 480 of 842

Happytt

Site Experience Feedback

May 01, 2024

Very quick and efficient I appreciate that

Online Shopper

Site Experience Feedback

May 01, 2024

Good stuff

Online Shopper

Post-Delivery Feedback

Apr 30, 2024

Nice that the company let me know when the product was back in stock. I wish I had known that the product contained hazardous material. I would not have made the purchase. Nothing was indicated on thee web page.

Suzie

Site Experience Feedback

Apr 30, 2024

Website easy to navigate and make purchase. Really happy to find the item as it was difficult to locate. Exhaust grilles are all plastic now. You actually had the metal grille. - Thanks

Chris

Site Experience Feedback

Apr 30, 2024

Great images, competitive prices, clear shipping options, smooth checkout

Don’t publish

Site Experience Feedback

Apr 30, 2024

All was good except it was suppose to be no charge on the shipping

Ben

Site Experience Feedback

Apr 30, 2024

Easy to use.

The biz

Post-Delivery Feedback

Apr 29, 2024

All the items I received where in good shape no issues from suppliers safely wrapped

oma

Site Experience Feedback

Apr 29, 2024

Easy to maneuver around. First site to have what I was looking for

Bug

Site Experience Feedback

Apr 29, 2024

Good service, fast

Online Shopper

Site Experience Feedback

Apr 29, 2024

I tried to use the Amazon Pay and kept taking me back to the payment page.

Skipplate

Site Experience Feedback

Apr 28, 2024

Shipping high

Pink Holiday

Site Experience Feedback

Apr 27, 2024

Easy to find, did Google search and it suggested this site.

Z

Site Experience Feedback

Apr 27, 2024

The checkout was an absolute shit show. Super annoying. I attempted to use my online Amazon card at first because that is an option but for some reason it wouldn’t work or process correctly. I switched to Amazon to purchase it instead just to find the product there was $5 more so came back and used a different card to complete the purchase.

Patsy

Site Experience Feedback

Apr 27, 2024

Easy to find the part I needed

Red3755

Site Experience Feedback

Apr 25, 2024

Is very easy to find parts

Alan

Site Experience Feedback

Apr 24, 2024

Very difficult to pay with credit card. Site kept wanting me to use PayPal.

Kevin G.

Site Experience Feedback

Apr 24, 2024

considering what Amazon wanted for the brush roller, I guess the rest of everythigng else was about free. you have quite a bit on here. Wish there were more parts for a Toro Lawnmover.

Kari

Site Experience Feedback

Apr 24, 2024

It was okay

Rick jr

Site Experience Feedback

Apr 16, 2024

I have old woodworking equipment, from my father. Some parts are worn out, I need help finding replacement parts.


Post-Delivery Feedback

Apr 24, 2024

I bought a new pad for my Porter Cable 1/2 sheet vibrating sander. This is a piece of thin sheet metal with a 1/4" felt pad glued on. This should cost about $10, but I paid $35. From now on, when the felt collapses, I will buy a piece of felt from a fabric store and glue it on. Cost $8. You did have the original replacement part.