The Parts Biz Reviews - 821 Reviews - 8.9/10
The Parts Biz Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 7.9 /10 |
8.9out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 77% |
Neutral | 16% | 14% |
Negative | 6% | 9% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.4 out of 10
Variety of Shipping Options
Desired shipping options were available
7.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 521 - 540 of 821
J
Post-Delivery Feedback
Apr 14, 2024
The humidifier pads were as expected and delivered quickly at a very good price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
FireStarter
Site Experience Feedback
Apr 14, 2024
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
LaFong
Site Experience Feedback
Apr 14, 2024
Nice purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Mvghn
Site Experience Feedback
Apr 13, 2024
Very smooth and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Wheels
Site Experience Feedback
Apr 13, 2024
Great and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
James
Site Experience Feedback
Apr 13, 2024
Part was easy to find and purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Bob
Site Experience Feedback
Apr 13, 2024
Good experience with website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Phil
Site Experience Feedback
Apr 12, 2024
all good interactions with the website.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Charles P
Post-Delivery Feedback
Apr 12, 2024
The part I needed was easy to find on the site, it was reasonably priced, and shipped fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
MR
Site Experience Feedback
Apr 11, 2024
.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Nice
Site Experience Feedback
Apr 11, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jackie
Site Experience Feedback
Apr 11, 2024
What's good easy simple looking for a replacement pot for my coffee maker and it was fast easy and very happy with the website and the price was good too cheaper than others I'd sing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Moon
Site Experience Feedback
Apr 10, 2024
Very good service
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Gary
Site Experience Feedback
Apr 10, 2024
I like the way you keep my past orders easily available which makes it easy to reorder.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
LIGHTNING
Site Experience Feedback
Mar 30, 2024
GOOD WHEN FREE SHIPPING bAD WHEN SHIPP LATE
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review ยป
LIGHTNING
Post-Delivery Feedback
Apr 10, 2024
Every satisfide
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Leroy
Site Experience Feedback
Apr 10, 2024
Good price ๐
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
JB
Site Experience Feedback
Apr 10, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
RUCKSACK1
Post-Delivery Feedback
Apr 10, 2024
SEEMS TO BE A GREAT COMPANY EXCEPT CONTACTING THEM IS REDICULOUS
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: 6
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Apr 09, 2024
It was fine; website ran pretty quickly which is appreciated. It would be great if there was the option to ship on a designated carrier account rather than being locked into default shipping options, and faster shipping would be appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Apr 08, 2024
Easy to find the part. I hope it fits properly and is the right part.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป