Home > Home & Garden > The Parts Biz

The Parts Biz Reviews - 821 Reviews - 8.9/10

Jan 5, 2025
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.3 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.1 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support7.9 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%77%

Neutral

16%14%

Negative

6%9%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.4 out of 10

Variety of Shipping Options

Desired shipping options were available

7.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 521 - 540 of 821

J

Post-Delivery Feedback

Apr 14, 2024

The humidifier pads were as expected and delivered quickly at a very good price.

FireStarter

Site Experience Feedback

Apr 14, 2024

it was great

LaFong

Site Experience Feedback

Apr 14, 2024

Nice purchase

Mvghn

Site Experience Feedback

Apr 13, 2024

Very smooth and easy

Wheels

Site Experience Feedback

Apr 13, 2024

Great and simple

James

Site Experience Feedback

Apr 13, 2024

Part was easy to find and purchase.

Bob

Site Experience Feedback

Apr 13, 2024

Good experience with website.

Phil

Site Experience Feedback

Apr 12, 2024

all good interactions with the website.

Charles P

Post-Delivery Feedback

Apr 12, 2024

The part I needed was easy to find on the site, it was reasonably priced, and shipped fast.

MR

Site Experience Feedback

Apr 11, 2024

.

Nice

Site Experience Feedback

Apr 11, 2024

Great

Jackie

Site Experience Feedback

Apr 11, 2024

What's good easy simple looking for a replacement pot for my coffee maker and it was fast easy and very happy with the website and the price was good too cheaper than others I'd sing

Moon

Site Experience Feedback

Apr 10, 2024

Very good service

Gary

Site Experience Feedback

Apr 10, 2024

I like the way you keep my past orders easily available which makes it easy to reorder.

LIGHTNING

Site Experience Feedback

Mar 30, 2024

GOOD WHEN FREE SHIPPING bAD WHEN SHIPP LATE


Post-Delivery Feedback

Apr 10, 2024

Every satisfide

Leroy

Site Experience Feedback

Apr 10, 2024

Good price ๐Ÿ‘

JB

Site Experience Feedback

Apr 10, 2024

Good

RUCKSACK1

Post-Delivery Feedback

Apr 10, 2024

SEEMS TO BE A GREAT COMPANY EXCEPT CONTACTING THEM IS REDICULOUS

Online Shopper

Site Experience Feedback

Apr 09, 2024

It was fine; website ran pretty quickly which is appreciated. It would be great if there was the option to ship on a designated carrier account rather than being locked into default shipping options, and faster shipping would be appreciated.

Online Shopper

Site Experience Feedback

Apr 08, 2024

Easy to find the part. I hope it fits properly and is the right part.