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The Parts Biz Reviews - 851 Reviews - 8.9/10

Dec 16, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%80%

Neutral

15%16%

Negative

5%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 441 - 460 of 851

noname

Site Experience Feedback

May 07, 2024

1st time i used Venmo to pay. worked very well

Online Shopper

Site Experience Feedback

May 07, 2024

Good

Mike

Post-Delivery Feedback

May 07, 2024

Part was what I needed and worked great

Online Shopper

Site Experience Feedback

May 06, 2024

Everything great

Flwrfrk

Post-Delivery Feedback

May 06, 2024

Fast service, quality parts!

Online Shopper

Site Experience Feedback

May 06, 2024

checkout was miserable--took over 20 minutes to checkout

Ilya

Site Experience Feedback

May 06, 2024

It was good, easy and fast!

Gabe

Site Experience Feedback

May 05, 2024

I'm not entirely sure I purchased exactly what I need. Would have liked a little more information on what I was ordering. I was only allowed to select 1 shipping option. It is a bit expensive.

Online Shopper

Site Experience Feedback

May 05, 2024

Your Amazon Pay button doesn't work

Ed

Site Experience Feedback

May 05, 2024

Excellent website and very satisfying experience

gdawg

Site Experience Feedback

May 05, 2024

Easy to find the part I needed. I'm so tired of disposable equipment.

Online Shopper

Site Experience Feedback

May 05, 2024

First time buyer, would buy again. Easy and fast.

industrialll

Site Experience Feedback

May 04, 2024

it was good bye

The hat

Post-Delivery Feedback

May 04, 2024

I was trying to find a part for an old piece of equipment the rep I talked to went for above and beyond the request located the part contacted me a couple days later and got me a better price on it and we made the transaction complete appreciate the business

Online Shopper

Post-Delivery Feedback

May 03, 2024

It was very easy on the web site and delivery was in one week.

dog

Site Experience Feedback

Apr 24, 2024

iit was ok

Chris

Site Experience Feedback

May 01, 2024

Very happy

Happytt

Site Experience Feedback

May 01, 2024

Very quick and efficient I appreciate that

Online Shopper

Site Experience Feedback

May 01, 2024

Good stuff

Online Shopper

Post-Delivery Feedback

Apr 30, 2024

Nice that the company let me know when the product was back in stock. I wish I had known that the product contained hazardous material. I would not have made the purchase. Nothing was indicated on thee web page.