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The Parts Biz Reviews - 862 Reviews - 8.8/10

Dec 12, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend9.1 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.1 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support7.9 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%81%

Neutral

16%16%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.7 out of 10

Variety of Shipping Options

Desired shipping options were available

7.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 401 - 420 of 862

PJ

Site Experience Feedback

May 19, 2024

Quick, easy and genuine OEM parts. Better price than the manufacturer.

Dak32

Site Experience Feedback

May 04, 2024

Good service


Post-Delivery Feedback

May 19, 2024

I ordered a purple phone but got black. No big deal.

RBD

Site Experience Feedback

May 18, 2024

Experience was an A+

Online Shopper

Site Experience Feedback

May 18, 2024

Good

Bill

Site Experience Feedback

Apr 30, 2024

Shipping cost was greater than stated when I initiated the order.


Post-Delivery Feedback

May 18, 2024

Only a few places have the part I needed. The parts biz had the best price. I had a question about the part that I submitted by email. The parts biz responded quickly and accurately. I am very pleased with the service and the part that I ordered.

Jena

Site Experience Feedback

May 17, 2024

Glad it was an easy find and well priced. I did have a coupon code and I could not find a place to put it.

Joe

Site Experience Feedback

May 17, 2024

Good

Nard

Site Experience Feedback

May 17, 2024

Good work done by website employees.

Monty

Site Experience Feedback

May 16, 2024

I have a very hard time with ALL web sites

Dan

Site Experience Feedback

May 16, 2024

Was hoping to find more parts but this will have to do.

Sandy

Site Experience Feedback

May 04, 2024

Good


Post-Delivery Feedback

May 14, 2024

Broke the spool part of processor and got it now.

Mike

Site Experience Feedback

May 14, 2024

it was a pleasant experience, but I couldn't verify that the part I ordered will work with my trimmer.

No

Site Experience Feedback

May 14, 2024

None

Rod

Site Experience Feedback

May 13, 2024

Easy to order,nice to be able to use Amazon card.

Online Shopper

Post-Delivery Feedback

May 13, 2024

I had trouble finding the lid for my crock pot and this lid was perfect!

Online Shopper

Site Experience Feedback

May 13, 2024

Good found what I was looking for.

KVT

Site Experience Feedback

May 12, 2024

Easy to find what I needed and checkout

NananTx

Site Experience Feedback

May 12, 2024

We have a few dirtdevil products so I hope ya have more products to choose from, especially the older onez..God Bless

Roger

Site Experience Feedback

May 12, 2024

Good

Erikhernandez

Site Experience Feedback

May 12, 2024

It was easy to find the stuff i was looking for quick and ease definitely buying again