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The Parts Biz Reviews - 869 Reviews - 8.9/10

Dec 4, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%82%

Neutral

16%16%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

7.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 321 - 340 of 869

Online Shopper

Site Experience Feedback

Jun 10, 2024

I enjoyed Amazon checkout

Agreco67

Site Experience Feedback

Jun 10, 2024

Good experience just shipping is a little expensive

Muy buena

Site Experience Feedback

Jun 10, 2024

Muy buena

None

Site Experience Feedback

Jun 10, 2024

Fast, accurate and forthright. Easy to navigate.

Fuzz

Site Experience Feedback

Jun 09, 2024

Happy to find what I need for the orice

Carpy

Site Experience Feedback

Jun 09, 2024

Could include shipping on products

Hud

Site Experience Feedback

Jun 09, 2024

Very easy

Alex

Post-Delivery Feedback

Jun 09, 2024

You have parts that are very hard to fine.

Tee bone

Site Experience Feedback

Jun 08, 2024

Everything is good

Brian

Site Experience Feedback

May 24, 2024

The part I ordered was difficult to find initially because it is a Sears branded product but it is made by Broan. Once I got past that I very quickly found your site and the correct part that I needed! Thank You.


Post-Delivery Feedback

Jun 08, 2024

I was trying to find a part for a Sears product after Sears went out of business but I knew that Brian actually made that product. It was a range hood and the fan and motor had failed. I went to this site and browsed until I found the correct part. The site is pretty easy to use but it’s the final result that counts, right! My range hood is now working perfectly. Thank You

Gin

Site Experience Feedback

Jun 07, 2024

It was all good.

Shop

Site Experience Feedback

Jun 07, 2024

All OK

Woody

Site Experience Feedback

May 13, 2024

The experience was wonderful. I hope the part works. I have never used Venmo to pay for anything before.


Post-Delivery Feedback

Jun 06, 2024

The part has tabs on it which make it unusable for me. I plan to try and break them off to see if I can get it to work.

Online Shopper

Site Experience Feedback

Jun 06, 2024

Glad you had the part

Canny gill

Site Experience Feedback

Jun 05, 2024

Good

Lefty

Site Experience Feedback

Jun 05, 2024

Went well no problems.

Bob ( the husband)

Site Experience Feedback

May 25, 2024

Need this part asap, delivery could be faster somehow. Part is nowhere to be found locally, instantly found your site and product with no problem


Post-Delivery Feedback

Jun 05, 2024

As usual shipping was expensive, especially if you need it as soon as possible

Frogger dude

Site Experience Feedback

Apr 27, 2024

Just ordered will wait


Post-Delivery Feedback

Jun 05, 2024

Parts got here quick

BradA

Site Experience Feedback

May 28, 2024

Site easy to navigate and price for item purchased was very competitive.

Jarrito22

Site Experience Feedback

Jun 05, 2024

I make my first order with the parts biz and everything looks good I am very excited getting my order. Thanks