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The Parts Biz Reviews - 869 Reviews - 8.9/10

Dec 4, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%82%

Neutral

16%16%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

7.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 301 - 320 of 869

L. Batey

Site Experience Feedback

Jun 18, 2024

It was easy to locate part. The price was cheaper than the appliance store.

Old man

Site Experience Feedback

Jun 18, 2024

Good price on needed item

Jimshorts50

Site Experience Feedback

Jun 17, 2024

Everything was exceptional

Kat

Site Experience Feedback

Jun 17, 2024

It was completely a good and easy experience

New user

Site Experience Feedback

Jun 17, 2024

Website was functional, good to see you offer PayPal

Not me

Site Experience Feedback

Jun 01, 2024

It was ok. If I get the right parts quick it would be great


Post-Delivery Feedback

Jun 17, 2024

Belts for the mower were priced well, got here in a couple days and fit so there is no problem at all. Will be back when I need another item

blond1502@

Site Experience Feedback

Jun 16, 2024

I found the part what I needed

Sucker

Site Experience Feedback

Jun 16, 2024

None

ed

Site Experience Feedback

Jun 16, 2024

easy to use,

Paul J

Post-Delivery Feedback

Jun 15, 2024

I could not find a replacement for my electric Weber grill controller but when I did, The Parts Biz site had the lowest price for the exact item I needed. And the shipment was quick.

Online Shopper

Site Experience Feedback

Jun 14, 2024

N/A

Jenni

Site Experience Feedback

Jun 14, 2024

It was great to find the replacement part when I broke it getting ready for my son’s grad party in a week! I hope it comes in time!

sam

Site Experience Feedback

Jun 14, 2024

I could have bought this item from Amazon for less $$ but I don't like Amazon.

Rock Hill

Site Experience Feedback

Jun 13, 2024

I ordered two roller brush assemblies, and they came with a total of six of those rubber things that spin the brushes. I don't know what you call them. They arrived within like 3 days and I was so satisfied with them I just ordered three more roller brushes along with nine of those rubber doohickeys. I am stocking up for the future and I am very satisfied with your company!

Chuckylynn

Site Experience Feedback

Jun 11, 2024

It was all very good. Went smoothly

slim

Site Experience Feedback

Jun 11, 2024

easy to use and good pricing

Easy peasy

Site Experience Feedback

Jun 10, 2024

Transaction went smoothly

Steve m.

Site Experience Feedback

Jun 10, 2024

Overall excellent

Hen

Site Experience Feedback

Jun 10, 2024

It very good

Hereck

Site Experience Feedback

Jun 10, 2024

site needs to have a credit orbdebit card payment method