The Parts Biz Reviews - 869 Reviews - 8.9/10
The Parts Biz Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.1 /10 |
8.9out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 82% |
Neutral | 16% | 16% |
Negative | 5% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
7.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 281 - 300 of 869
Kdizzy
Site Experience Feedback
Jun 26, 2024
DEFINE WHICH KIND OF BELT CUSTOMER IS LOOKING AT TO PURCHASE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
roydsjr
Site Experience Feedback
Jun 26, 2024
The belt is a good price, better than what I found on ebay! Free shipping! No taxes.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ron
Site Experience Feedback
Jun 26, 2024
Part I needed was available and at a reasonable price when compared to the manufacturers price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DDP
Site Experience Feedback
Jun 25, 2024
Great experience... Ease of use and large volume of different offered products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 10, 2024
no complains
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Sam
Site Experience Feedback
Jun 25, 2024
Easy to follow ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa S.
Site Experience Feedback
Jun 24, 2024
Site was very easy too use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Theo Mac
Site Experience Feedback
Jun 24, 2024
It was much easier than I'd expected. Ordering something by phone or online is usually a trial to me but the vendor made it simple. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
jRay
Site Experience Feedback
Jun 05, 2024
Emailed customer service about a question that I had about a part. And I received a quick response answering my question, and explaining the part! Very satisfied with the service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jRay
Post-Delivery Feedback
Jun 23, 2024
Excellent customer service!! Part ordered and received was exactly as described!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bubba
Site Experience Feedback
Jun 23, 2024
Very good for replacement parts with good prices.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
dabigdicker
Site Experience Feedback
Jun 22, 2024
Easy to find parts fast checkout great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RickyRobbie
Site Experience Feedback
Jun 22, 2024
I like dealing with y'all had some hiccups but y'all always make it right
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bubba
Site Experience Feedback
Jun 21, 2024
I Wes learning but it was ok
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Cosmo
Site Experience Feedback
Jun 20, 2024
This was a pleasant transaction. I loved that I was able to use Amazon pay and shipping wasn't too bad. Part was half price compared to Amazon as well...
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Grandma
Site Experience Feedback
Jun 20, 2024
Everything worked out good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
starshine
Site Experience Feedback
Jun 20, 2024
Easy to find website. Easy to follow instructions and information I don't recommend anyone to anybody and nice to know that the part we needed was available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 20, 2024
It has been easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bd
Site Experience Feedback
Jun 19, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fuster
Site Experience Feedback
Jun 19, 2024
No input
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Cam
Site Experience Feedback
Jun 05, 2024
Have no idea when I will get the product though I like the price I paid.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cam
Post-Delivery Feedback
Jun 18, 2024
The Parts Biz is new to me and I’ve been wary about trying new sites due to scams. This site works well and I’m totally satisfied.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »