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The Parts Biz Reviews - 869 Reviews - 8.9/10

Dec 4, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%82%

Neutral

16%16%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

7.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 261 - 280 of 869

queen

Site Experience Feedback

Jul 05, 2024

easy to find and checkout

Online Shopper

Site Experience Feedback

Jul 04, 2024

Took a little long

Dr

Site Experience Feedback

Jul 04, 2024

Fine so far

Squattle

Site Experience Feedback

Jul 04, 2024

I found the part and ordered it

Jack

Site Experience Feedback

Jul 03, 2024

Good price

Online Shopper

Site Experience Feedback

Jul 03, 2024

Good

Online Shopper

Site Experience Feedback

Jun 27, 2024

My husband got a new tractor and it's very dry out and he's creating this god awful dust cloud so I went and found the part to mulch and maybe contain the debris.

H

Site Experience Feedback

Jun 22, 2024

Quick and painless (so far). The picture of the item(s) was a little fuzzy, but I could tell what it was. I am only a little apprehensive about it being exactly what I need, and whether it will arrive in a timely manner. My fingers are crossed.


Post-Delivery Feedback

Jul 02, 2024

The 3 identical parts arrived a couple days earlier than projected, which was good (I was dismayed at the original estimated delivery time so this was a pleasant surprise). I installed two of the sprockets on my 2 electric chainsaws and have used them both so am happy with that as well.

Joe

Site Experience Feedback

Jul 02, 2024

Very good I hope to do business with them in.ag

Anonymous

Site Experience Feedback

Jul 01, 2024

Hard to answer until I receive the product

Online Shopper

Site Experience Feedback

Jul 01, 2024

Do t know yet

T Wagon

Site Experience Feedback

Jul 01, 2024

Part Biz was the easiest website I have ever used in ordering what I needed

Jelly

Site Experience Feedback

Jul 01, 2024

Good

Bay

Site Experience Feedback

Jul 01, 2024

Good

Grillin

Site Experience Feedback

Jun 30, 2024

Site easy to find parts.

GoneFishn

Site Experience Feedback

Jun 30, 2024

Wait and see how the product is before I can really evaluate service.

Online Shopper

Site Experience Feedback

Jun 29, 2024

Great best price and reliable

dan

Site Experience Feedback

Jun 29, 2024

good price

Deb

Site Experience Feedback

Jun 27, 2024

This was one of the easiest purchases made lately,most companies too complicated thank you

pete8116

Site Experience Feedback

Jun 17, 2024

I like that the more you buy the cheater the price. The only thing I didn't care for was the shipping abd handling charge.


Post-Delivery Feedback

Jun 27, 2024

I ordered replacement filters for my Bissell vacuum. The filters were on back order which I knew. Partsbiz customer service emailed me keeping me informed of the expected ship date. Great work on their part.