Home > Home & Garden > The Parts Biz

The Parts Biz Reviews - 869 Reviews - 8.9/10

Dec 4, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%82%

Neutral

16%16%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

7.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 241 - 260 of 869

Bob

Site Experience Feedback

Jul 14, 2024

I found what I was looking for easily, and your shipping was inexpensive and seems like it will hopefully be pretty quick.

Jim

Site Experience Feedback

Jul 13, 2024

Experience was fine. It’s just an appliance part.

Manny

Site Experience Feedback

Jun 28, 2024

I like the easy navigation of online purchase


Post-Delivery Feedback

Jul 13, 2024

Quality parts

Idaho Kid

Site Experience Feedback

Jul 13, 2024

Typed in what I needed, it was the 2nd item on the screen. Picked and paid in less than 3 mins. From my phone start to finish !

Marecat

Site Experience Feedback

Jul 13, 2024

I won't REALLY know how satisfied I am until the part is delivered, however, the price beat Amazon even with the shipping!

Kay

Site Experience Feedback

Jul 13, 2024

Quick and easy to order no problems at all

Frank

Site Experience Feedback

Jun 25, 2024

Much lower price on needed part.


Post-Delivery Feedback

Jul 13, 2024

Smooth experience.

Rev.

Site Experience Feedback

Jul 13, 2024

Waiting to see when product arrive

Red Dawg

Site Experience Feedback

Jul 12, 2024

Excellent

Alex

Site Experience Feedback

Jul 11, 2024

Fast and easy to navigate.

javie

Site Experience Feedback

Jul 11, 2024

Quick and easy to find replacement parts.

BMR

Site Experience Feedback

Jul 11, 2024

Good experience overall, no complaints.

Pb

Post-Delivery Feedback

Jul 10, 2024

Ease of ordering, on time delivery, high quality ptoduct.

NiaBee

Site Experience Feedback

Jul 09, 2024

I searched it because it didn't show up in my Google search, which seems odd. Website was fine.

Online Shopper

Site Experience Feedback

Jul 09, 2024

I can’t provide much information other than I hope this is the right element sorry

janet

Post-Delivery Feedback

Jul 09, 2024

every thing was good the item was just what I was looking for.

pogo

Site Experience Feedback

Jul 09, 2024

easy of use ordering site.

Cat

Site Experience Feedback

Jul 07, 2024

Very simple to use

Gwyeti

Site Experience Feedback

Jul 06, 2024

Loved the selection, but I'd love to have a itemized experience. I'd like to search by the ride on vehicles model number and have all the parts associated with that vehicle show up. I think that would make the experience more enjoyable.

Ashleigh C.

Site Experience Feedback

Jul 05, 2024

The website was easy to navigate and the prices were fair compared to competitors