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The Parts Biz Reviews - 869 Reviews - 8.9/10

Dec 4, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%82%

Neutral

16%16%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

7.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 221 - 240 of 869

tang

Site Experience Feedback

Jul 30, 2024

ok

Online Shopper

Site Experience Feedback

Jul 30, 2024

Thanks for having the part needed!

Stray

Site Experience Feedback

Jul 30, 2024

N/A

Nate

Site Experience Feedback

Jul 29, 2024

Easy to use

anne

Site Experience Feedback

Jul 28, 2024

fine

Jimbo

Site Experience Feedback

Jul 28, 2024

I find what I needed without looking for it

Rich

Site Experience Feedback

Jul 19, 2024

Very simple site to use!


Post-Delivery Feedback

Jul 27, 2024

Easy to find parts and delivery was sooner than expected.

Boud

Site Experience Feedback

Jul 24, 2024

Very eazy

Barb

Site Experience Feedback

Jul 23, 2024

Don't remember how directed to your site but was delighted to see I did not need to buy whole new Cuisinart!! Website easy to negotiate!!

Ralph

Site Experience Feedback

Jul 05, 2024

Got job done.


Post-Delivery Feedback

Jul 23, 2024

Great site to work with, and they were fast!

Freak

Site Experience Feedback

Jul 23, 2024

Freak

Terrey

Site Experience Feedback

Jul 01, 2024

Purchase was easy and quick.


Post-Delivery Feedback

Jul 23, 2024

The prices are very low for parts. You can't get it for this price at Wal-Mart. It was about $5.00 plus $5.00 shipping, whereas at Wal-Mart it's $10.00 to $13.00. The only problem is that I ordered the wrong basket for my coffee machine but was able to take it apart to use the primary piece of it I needed in my machine.

Mike

Site Experience Feedback

Jul 06, 2024

The website is responsive and easy to negotiate. The pricing is fair. The true test is whether the part is, and performs, as needed.


Post-Delivery Feedback

Jul 22, 2024

Looking to see whether I was going to buy a new mower or be able to fix the one I have. Parts Biz had the part and delivered the part on a timely basis. Saved me hundreds.

Handyman

Site Experience Feedback

Jul 20, 2024

Handyman

Ron

Site Experience Feedback

Jul 19, 2024

Could be more information about fitment

Ok !!!

Site Experience Feedback

Jul 19, 2024

Not bad …

Wendy

Site Experience Feedback

Jul 18, 2024

Love this site

Caveman

Site Experience Feedback

Jul 18, 2024

Parts biz offered a lower price on what I needed! Ty!

Dougle

Site Experience Feedback

Jul 17, 2024

website easy to navigate

Soldierboy

Site Experience Feedback

Jul 15, 2024

Just learned about this site. Searching for a cord