The Parts Biz Reviews - 869 Reviews - 8.9/10
The Parts Biz Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.1 /10 |
8.9out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 82% |
Neutral | 16% | 16% |
Negative | 5% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
7.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 201 - 220 of 869
Lisa
Site Experience Feedback
Aug 07, 2024
No complaints
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Romano
Site Experience Feedback
Jul 30, 2024
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Romano
Post-Delivery Feedback
Aug 07, 2024
I ordered blades for John deer lawn tractor. I got the email but I could not find a tracking number. I use chat service and your representative actually told me the exact date that the order I will receive. And he was right. Excellent service!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 25, 2024
First time ordering, so I hope everything goes smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lily
Site Experience Feedback
Aug 06, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mouse
Site Experience Feedback
Aug 06, 2024
To many personal questions to survey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JD
Site Experience Feedback
Aug 05, 2024
Found the part I needed quickly, checkout was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big john
Site Experience Feedback
Aug 05, 2024
This was a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mary
Site Experience Feedback
Aug 04, 2024
I had a very infuriating and frustrating experience trying to find all the parts and pieces to my food saver game saver GM710. It was not easy trying to confirm that I had to correct part and it would have been nice for the lower gasket to notate that the upper gasket for this food saver is not replaceable and to identify the GM710 Model number in the specifications would have been nice. I was pulling my hair out just trying to find the upper gasket replacement to finally discover in the owners manual that only the lower gasket is to be replaced. it would be nice if matching parts were suggested on the same page that I was looking at for convenience. There is the possibility that I might need to replace the heat tape but I’m not sure I want to try to go shopping for that here since locating the model number and confirming that they the correct part is not easy. I had a terrible time feeling confident in my purchase… hoping that it fits. I lost over 2 hours of anger, upset and confusion only to find out that the part I was looking for is not sold and wondering if the upper gasket actually needs to be replaced then what am I going to do? It was not the most user-friendly experience. Thank you!
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
KJ
Site Experience Feedback
Aug 04, 2024
Good overall, checkout a bit nonlinear with paypal
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jumbo
Site Experience Feedback
Aug 04, 2024
Very quick process with fair price
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 03, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackie
Site Experience Feedback
Jul 20, 2024
Really easy to find what was looking for. Easy checkout. Pricing within my budget with shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gdt
Site Experience Feedback
Aug 02, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fletch
Site Experience Feedback
Aug 01, 2024
Searching for parts was easy. Ordering was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kokanut
Site Experience Feedback
Aug 01, 2024
Nice and easy to find my item 👍🏽
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DM
Site Experience Feedback
Jul 31, 2024
I haven’t received it yet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Uriah
Site Experience Feedback
Jul 31, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cat
Site Experience Feedback
Jul 31, 2024
I don't yet Just ordered
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- Full ratings for this review »
ms. kitchen
Site Experience Feedback
Jul 21, 2024
I have not found a replacement with the correct model numbers - I hope that this is a fit.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
ms. kitchen
Post-Delivery Feedback
Jul 31, 2024
The replacement item fit... others that I tried to use did not work at all - your item worked.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
karl
Site Experience Feedback
Jul 30, 2024
i appreciate the option of usps for delivery for a fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »