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The Parts Biz Reviews - 869 Reviews - 8.9/10

Dec 4, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%82%

Neutral

16%16%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

7.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 181 - 200 of 869

Joseph

Site Experience Feedback

Aug 13, 2024

I'm good with website shipping was a bit expensive.

Suzanne

Site Experience Feedback

Aug 13, 2024

quick and easy

Frog2

Site Experience Feedback

Aug 12, 2024

I have confidence that this part is the one I need. I happy I could find it online.

Wog

Site Experience Feedback

Aug 12, 2024

Found items easily at a good price but doesn't have a good description of the item so I'm hoping it's correct

Joe

Site Experience Feedback

Aug 01, 2024

You had the best price for the items that I purchased


Post-Delivery Feedback

Aug 12, 2024

The product was completely unsatisfactory. Bolts were miss threaded and could not be removed from the item. Grease fittings were not functioning properly.

Mike

Site Experience Feedback

Aug 11, 2024

Smooth

Online Shopper

Site Experience Feedback

Aug 11, 2024

Needed a part for my coffee pot. Hope it fits/ right part. Only bad part was shipping was more than part cost.

Mattchoo

Site Experience Feedback

Aug 11, 2024

Easy to use site hopefully parts arrive in a timely manner. Will use parts biz again and would recommend if anyone needs.

Kgr

Site Experience Feedback

Aug 11, 2024

Easy accurate

Ms. Janet

Site Experience Feedback

Aug 10, 2024

I ordered the charger for a car vac 16v lithium black and decker and it never came so I ordered it again.

MelDee

Site Experience Feedback

Aug 10, 2024

Very simple

k

Site Experience Feedback

Aug 09, 2024

no

Law

Post-Delivery Feedback

Aug 09, 2024

Easy to purchase and very helpful customer service.

Kidd

Site Experience Feedback

Aug 09, 2024

Being my first time I will have to see how you do and make a determination from that experience.

vnd

Site Experience Feedback

Aug 09, 2024

rapid effective and with good interaction

Dr

Site Experience Feedback

Aug 09, 2024

Good

Gurlie

Site Experience Feedback

Aug 08, 2024

I looked for what I needed, and was so grateful to find what I need specifically.

Dick Hurtz

Site Experience Feedback

Aug 08, 2024

x

Coolbean

Site Experience Feedback

Aug 08, 2024

Good so far

Will

Site Experience Feedback

Aug 08, 2024

I would recommend it to work my family and friends