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The Parts Biz Reviews - 869 Reviews - 8.9/10

Dec 4, 2024
The Parts Biz has an extensive collection of parts for washers, dryers, refrigerators, microwaves, stoves, oven, ranges, and more. From hoses for dishwasher or washer to lint filters for dryer and elements for stove, oven, and range hood. ThePartsBiz.com stocks one of the largest selections of Appliances and Appliance Parts in the United States. They are a small business that sells a variety of different appliance parts, including many hard-to-find parts.

The Parts Biz Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.1 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%82%

Neutral

16%16%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

7.8 out of 10

Variety of Shipping Options

Desired shipping options were available

7.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for The Parts Biz

Showing 141 - 160 of 869

jay

Site Experience Feedback

Sep 06, 2024

Easy to find parts, easy to order website, up front pricing!

Don

Site Experience Feedback

Sep 06, 2024

It was good

Buzzy

Site Experience Feedback

Aug 19, 2024

Was able to quickly find replacement parts for my Nutone Rugmaster Central Vac 398.


Post-Delivery Feedback

Sep 05, 2024

Items exactly what I needed. Items arrived early than expected. Very happy with product quality.

Online Shopper

Site Experience Feedback

Sep 04, 2024

Good

Online Shopper

Site Experience Feedback

Aug 20, 2024

The picture was great but need to see the bottom part, to match the replacing area. The checkout process was excellent, easy and fast. TKS for allowing me to have a great shopping time.

Don

Site Experience Feedback

Sep 03, 2024

Easy to navigate and product pricing.

Samiya

Site Experience Feedback

Aug 25, 2024

I absolutely loved the price of my purchase, will definitely be using this website again for future purchases.


Post-Delivery Feedback

Sep 03, 2024

I ordered a food saver sealer attachment from Partsbiz and I am highly satisfied with the performance of this company. Although I was never notified about shipping date, I am still satisfied with the date it came.

Chris

Site Experience Feedback

Sep 02, 2024

Seemed easy. I actually found item a while ago and finally placed order

Andi

Site Experience Feedback

Aug 31, 2024

Everything was pretty clear and straight-forward. I hate sites that try to hide fees or make it hard for you to check out, or make an account. This site is well designed... pretty rare these days. But yeah, good price, easy search and check out. Nice job :)

Jer

Site Experience Feedback

Aug 30, 2024

It was good

LUCA

Site Experience Feedback

Aug 29, 2024

Very fast very convenient

Happy Customer

Site Experience Feedback

Aug 29, 2024

I love the overall experience, especially the FREE SHIPPING! You can't beat that!

DJ

Site Experience Feedback

Aug 13, 2024

Oooo

Dave

Site Experience Feedback

Aug 26, 2024

Clear and simple process - even for an old guy

copterti

Site Experience Feedback

Aug 12, 2024

nothing to add

Online Shopper

Site Experience Feedback

Aug 25, 2024

Great

Neice

Site Experience Feedback

Aug 24, 2024

Very good.

Terry

Site Experience Feedback

Aug 23, 2024

Great. Need asap

Lucy

Site Experience Feedback

Aug 01, 2024

Great products! Need lower shipping options.


Post-Delivery Feedback

Aug 23, 2024

Great product, fast shipping

Liz

Site Experience Feedback

Aug 22, 2024

I don't have any issues at this point. I'm a little worried that I may receive the item that is not what I'm looking for. I wish there would gave been more than one picture to help describe and show the item.