The Parts Biz Reviews - 869 Reviews - 8.9/10
The Parts Biz Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.1 /10 |
8.9out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 82% |
Neutral | 16% | 16% |
Negative | 5% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
7.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Parts Biz
Showing 141 - 160 of 869
jay
Site Experience Feedback
Sep 06, 2024
Easy to find parts, easy to order website, up front pricing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don
Site Experience Feedback
Sep 06, 2024
It was good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Buzzy
Site Experience Feedback
Aug 19, 2024
Was able to quickly find replacement parts for my Nutone Rugmaster Central Vac 398.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buzzy
Post-Delivery Feedback
Sep 05, 2024
Items exactly what I needed. Items arrived early than expected. Very happy with product quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 04, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 20, 2024
The picture was great but need to see the bottom part, to match the replacing area. The checkout process was excellent, easy and fast. TKS for allowing me to have a great shopping time.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Don
Site Experience Feedback
Sep 03, 2024
Easy to navigate and product pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Samiya
Site Experience Feedback
Aug 25, 2024
I absolutely loved the price of my purchase, will definitely be using this website again for future purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Samiya
Post-Delivery Feedback
Sep 03, 2024
I ordered a food saver sealer attachment from Partsbiz and I am highly satisfied with the performance of this company. Although I was never notified about shipping date, I am still satisfied with the date it came.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chris
Site Experience Feedback
Sep 02, 2024
Seemed easy. I actually found item a while ago and finally placed order
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Andi
Site Experience Feedback
Aug 31, 2024
Everything was pretty clear and straight-forward. I hate sites that try to hide fees or make it hard for you to check out, or make an account. This site is well designed... pretty rare these days. But yeah, good price, easy search and check out. Nice job :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jer
Site Experience Feedback
Aug 30, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LUCA
Site Experience Feedback
Aug 29, 2024
Very fast very convenient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Customer
Site Experience Feedback
Aug 29, 2024
I love the overall experience, especially the FREE SHIPPING! You can't beat that!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ
Site Experience Feedback
Aug 13, 2024
Oooo
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dave
Site Experience Feedback
Aug 26, 2024
Clear and simple process - even for an old guy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
copterti
Site Experience Feedback
Aug 12, 2024
nothing to add
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 25, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Neice
Site Experience Feedback
Aug 24, 2024
Very good.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Terry
Site Experience Feedback
Aug 23, 2024
Great. Need asap
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lucy
Site Experience Feedback
Aug 01, 2024
Great products! Need lower shipping options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lucy
Post-Delivery Feedback
Aug 23, 2024
Great product, fast shipping
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Liz
Site Experience Feedback
Aug 22, 2024
I don't have any issues at this point. I'm a little worried that I may receive the item that is not what I'm looking for. I wish there would gave been more than one picture to help describe and show the item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »