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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 28, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 81 - 100 of 1,464

Creams

Site Experience Feedback

Nov 11, 2024

The coupons for 11.11 were terrible—sometimes they worked, and other times they didn’t. The discounts kept changing, and I ended up spending hours trying to figure it out! In the end, the items I chose were cancelled, and I still don’t understand why. In the past, shopping on 11.11 or during special promotions offered great discounts without all this hassle.

Ivy

Site Experience Feedback

Nov 11, 2024

GOOD

From StrawberryNet

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on BizRate. We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or...

Read full response »

Chanelgirl

Site Experience Feedback

Nov 11, 2024

Nothing

From StrawberryNet

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on BizRate. We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or...

Read full response »

Online Shopper

Site Experience Feedback

Nov 11, 2024

Good

From StrawberryNet

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on BizRate. We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or c...

Read full response »

Online Shopper

Site Experience Feedback

Nov 11, 2024

Product description not detailed enough. Shopping cart not responsive. Discount not attractive

Jackie

Site Experience Feedback

Nov 10, 2024

Good discount on the 11.11 promotion!

SH

Site Experience Feedback

Nov 10, 2024

Fast and easy to find the products I want.

Rob

Site Experience Feedback

Nov 10, 2024

The prices seem good but the discount code was not available. Also while filling out my phone number using the international phone code for Israel, the site was not willing to accept it since this code does not begin with the number 0.

Yuen

Site Experience Feedback

Nov 10, 2024

I have been paying attention to some discounts on the website, so I bought some things today, and the price was favorable, but the supply was insufficient, so I didn’t buy too many products.

RL

Site Experience Feedback

Nov 10, 2024

Not bad

C

Site Experience Feedback

Nov 02, 2024

Nil

From StrawberryNet

Thank you for ordering from us. If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving yo...

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xxx

Site Experience Feedback

Nov 09, 2024

ccc

From StrawberryNet

Thank you for ordering at StrawberryNET. We are committed to offering the best customer service to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email a...

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Mercy

Site Experience Feedback

Nov 08, 2024

That is ok and received fast feedback for the stock stage

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

rob56

Site Experience Feedback

Nov 08, 2024

Overall, very good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Maisy

Site Experience Feedback

Oct 23, 2024

I don't really like the fact that we now have to complete an OTP but I guess it's for my own safety.


Post-Delivery Feedback

Nov 08, 2024

Always easy, safe and without delivery problems.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

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I.B.

Site Experience Feedback

Nov 07, 2024

Horrible order processing

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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JustMe

Site Experience Feedback

Nov 07, 2024

Love it / great filtering

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Online Shopper

Site Experience Feedback

Nov 07, 2024

When I open your website in multiple tabs, the product I added into my cart does not combine together. I usually choose multiple products and open them in separate tab and then look through them together to decide what to buy. Even if I log in my account, I add different product in different browser tab, the product only shows up in the cart in this tab, not my account cart. this is very inconvenient.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Strawvery

Site Experience Feedback

Oct 23, 2024

Very good


Post-Delivery Feedback

Nov 07, 2024

Everything was good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

rita

Site Experience Feedback

Nov 07, 2024

is very easy to buy

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »