StrawberryNet Reviews - 1,464 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 70% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 81 - 100 of 1,464
Creams
Site Experience Feedback
Nov 11, 2024
The coupons for 11.11 were terrible—sometimes they worked, and other times they didn’t. The discounts kept changing, and I ended up spending hours trying to figure it out! In the end, the items I chose were cancelled, and I still don’t understand why. In the past, shopping on 11.11 or during special promotions offered great discounts without all this hassle.
- Overall Rating: 2
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Ivy
Site Experience Feedback
Nov 11, 2024
GOOD
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on BizRate. We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or...
Read full response »Chanelgirl
Site Experience Feedback
Nov 11, 2024
Nothing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on BizRate. We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or...
Read full response »Online Shopper
Site Experience Feedback
Nov 11, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on BizRate. We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or c...
Read full response »Online Shopper
Site Experience Feedback
Nov 11, 2024
Product description not detailed enough. Shopping cart not responsive. Discount not attractive
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackie
Site Experience Feedback
Nov 10, 2024
Good discount on the 11.11 promotion!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SH
Site Experience Feedback
Nov 10, 2024
Fast and easy to find the products I want.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rob
Site Experience Feedback
Nov 10, 2024
The prices seem good but the discount code was not available. Also while filling out my phone number using the international phone code for Israel, the site was not willing to accept it since this code does not begin with the number 0.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Yuen
Site Experience Feedback
Nov 10, 2024
I have been paying attention to some discounts on the website, so I bought some things today, and the price was favorable, but the supply was insufficient, so I didn’t buy too many products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
RL
Site Experience Feedback
Nov 10, 2024
Not bad
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
C
Site Experience Feedback
Nov 02, 2024
Nil
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for ordering from us. If you have any enquiries, you can always send us an email at info@strawberrynet.com or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving yo...
Read full response »xxx
Site Experience Feedback
Nov 09, 2024
ccc
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for ordering at StrawberryNET. We are committed to offering the best customer service to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email a...
Read full response »Mercy
Site Experience Feedback
Nov 08, 2024
That is ok and received fast feedback for the stock stage
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »rob56
Site Experience Feedback
Nov 08, 2024
Overall, very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Maisy
Site Experience Feedback
Oct 23, 2024
I don't really like the fact that we now have to complete an OTP but I guess it's for my own safety.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Maisy
Post-Delivery Feedback
Nov 08, 2024
Always easy, safe and without delivery problems.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »I.B.
Site Experience Feedback
Nov 07, 2024
Horrible order processing
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »JustMe
Site Experience Feedback
Nov 07, 2024
Love it / great filtering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Online Shopper
Site Experience Feedback
Nov 07, 2024
When I open your website in multiple tabs, the product I added into my cart does not combine together. I usually choose multiple products and open them in separate tab and then look through them together to decide what to buy. Even if I log in my account, I add different product in different browser tab, the product only shows up in the cart in this tab, not my account cart. this is very inconvenient.
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Strawvery
Site Experience Feedback
Oct 23, 2024
Very good
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Strawvery
Post-Delivery Feedback
Nov 07, 2024
Everything was good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »rita
Site Experience Feedback
Nov 07, 2024
is very easy to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »