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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 28, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 41 - 60 of 1,464

None

Site Experience Feedback

Nov 20, 2024

Great site.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Jazzson

Site Experience Feedback

Nov 20, 2024

No issues-all good

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

pete

Site Experience Feedback

Oct 28, 2024

all good


Post-Delivery Feedback

Nov 20, 2024

All good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Alex

Site Experience Feedback

Nov 10, 2024

Good

tomkao

Site Experience Feedback

Nov 19, 2024

Easy to operate and affordable

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

bodou

Site Experience Feedback

Nov 19, 2024

good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Julie

Site Experience Feedback

Nov 19, 2024

I can always find what I want from Stawberrynet

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Dips

Site Experience Feedback

Nov 19, 2024

Have forever enjoyed using Strawberrynet

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

upset

Site Experience Feedback

Oct 28, 2024

Capital One credit card doesn't have 3 digit code. I couldn't complete my purchase and was forced to use another credit card, thereby incurring additional charges.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fu...

Read full response »

Sub-quality perfume

Site Experience Feedback

Nov 11, 2024

The search is easy but some product information maybe missing sometimes. I have encountered several quality issues with perfumes and essential oils, especially with Amouage and Hermès. I am at the verge of giving up on Strawberrynet as I bought an Amouage EDP in October with HKD 2000, but I can barely smell the sent ant it lasted no more than 10 minutes. It was a very disappointed experience and I still have not heard from the Order team on how to address the issue.


Post-Delivery Feedback

Nov 19, 2024

I bought Diptyque Eau Capitale EDP from Strawberrynet with good price and excellent quality. This purchase helped me recover from the purchase of a disappointed sub-quality Amouage EDP from Strawberrynet. I urged Strawberrynet to improve their quality control on the Amouage supplier in concern.

lili

Site Experience Feedback

Nov 19, 2024

i whant to know the date of manufacture or expiration of products

PK

Site Experience Feedback

Oct 31, 2024

Some products I wanted to purchase were not listed.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. If you are looking for a particular product, feel f...

Read full response »

Glolo

Site Experience Feedback

Nov 18, 2024

You need to restock the Aveda rosemary mint body gel

From StrawberryNet

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Bizrate. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your fee...

Read full response »

Poppy

Site Experience Feedback

Nov 18, 2024

Overall experience was very good, quick service

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Harry

Site Experience Feedback

Nov 18, 2024

Billing addresss and delivery address wouldn't accept a P.O. Box

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Happy

Site Experience Feedback

Nov 18, 2024

Great experience- thank you

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Maec

Site Experience Feedback

Nov 18, 2024

This is my first time using this site, so I am worried if my purchase will be deliveres or not. Or if this is authentic at all. This remains to be seen.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

EdnaM

Site Experience Feedback

Nov 17, 2024

It was good. No problems.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

JWJinLA

Site Experience Feedback

Nov 17, 2024

Easy, good price.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Bulldog

Site Experience Feedback

Oct 30, 2024

Not easy to finalise payment. Still trying


Post-Delivery Feedback

Nov 17, 2024

Great range of products at reasonable prices.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We are delighted to inform you that your order has ...

Read full response »