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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 28, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 121 - 140 of 1,464

Jill

Site Experience Feedback

Nov 03, 2024

easy to use, good search function

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Loulou

Site Experience Feedback

Nov 03, 2024

Easy, affordable and quality products

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Jack

Site Experience Feedback

Oct 11, 2024

Good I'll wait to see how the delivery goes


Post-Delivery Feedback

Nov 03, 2024

It is a perfume I have liked for a very long time and Strawberry Net was the best option for me to use

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

MMH

Site Experience Feedback

Nov 03, 2024

I've been using Strawberrynet for years. The updated webb site is easy to use. Strawberrynet has been my go to for discontinued products or colors. Not always successful, but sometimes i am happily surprised. Seems the items/colors I like are discontinued, always nice when I can find them on Strawberrynet.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Happy camper

Post-Delivery Feedback

Nov 03, 2024

Very happy with my perfume, couldn't' buy it locally and was stoked to find it through Strawberrynet and it came so quickly. Very happy with it

Patcast

Site Experience Feedback

Nov 03, 2024

Excellent shopping experience

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Online Shopper

Site Experience Feedback

Nov 03, 2024

good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Mal

Site Experience Feedback

Nov 02, 2024

Website easy to use, got what we wanted. Discount as well!

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Online Shopper

Site Experience Feedback

Oct 15, 2024

Very user friendly website. Value for money


Post-Delivery Feedback

Nov 02, 2024

I am a regular purchaser from Strawberrynet

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Kiz

Site Experience Feedback

Nov 02, 2024

It was in all a good experience I wish you had trail kits

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

No

Site Experience Feedback

Nov 01, 2024

Messy ordering process with discounts changing randomly. Had to repeat order process 5 times.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Online Shopper

Site Experience Feedback

Nov 01, 2024

good experience

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

panini

Site Experience Feedback

Nov 01, 2024

Easy shopping experience hope it arrives soon.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

anjiluz

Site Experience Feedback

Oct 10, 2024

I am so glad I came across this website and app. My go-to shop for perfumes. Thank you!

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase. We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Angie

Site Experience Feedback

Oct 17, 2024

A pleasant first time shopping experience with Starberrynet.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Shahla

Site Experience Feedback

Oct 31, 2024

I didn't have any problem and all good. But I unfortunately never could to use my coupons(Not happy). Because the coupons would appear on the page and as soon as I want to copy it, it then immediately disappears and preventing me from using it :-(

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. As per our record, we can see that you have reached...

Read full response »

Online Shopper

Site Experience Feedback

Oct 31, 2024

I found it a bit hard to navigate the system. Jumped from one thing to another.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. It would be helpful if you could provide us with mo...

Read full response »

Online Shopper

Site Experience Feedback

Oct 30, 2024

-

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

fan

Site Experience Feedback

Oct 20, 2024

all good


Post-Delivery Feedback

Oct 30, 2024

Always had great experiences

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Poor packaging of product

Site Experience Feedback

Oct 13, 2024

Nothing


Post-Delivery Feedback

Oct 30, 2024

Product arrived very little protect so product leaked. I received have a bottle

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »