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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 28, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 101 - 120 of 1,464

๐Ÿ˜ƒโค๏ธ

Site Experience Feedback

Nov 07, 2024

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From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Julesb

Site Experience Feedback

Nov 07, 2024

Easy website and clear descriptions

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Bei

Site Experience Feedback

Nov 07, 2024

Some brands are offered with limited range of products - like Eminence.

From StrawberryNet

Thank you for your comments on Bizrate. We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall way of doing business. We are eagerly looking forward t...

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White sheep

Site Experience Feedback

Nov 07, 2024

Like to buy products via Strawberry net

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Sandie

Site Experience Feedback

Nov 07, 2024

All good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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The Dadolorian

Site Experience Feedback

Nov 07, 2024

Quick and easy transaction. Great price. Ver happy all round

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Online Shopper

Site Experience Feedback

Nov 06, 2024

This survey is a bit on the nose. Harvest data on your own time, please. Love the shop, but this really pissed me off

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response ยป

Online Shopper

Site Experience Feedback

Nov 06, 2024

N/a

From StrawberryNet

Thank you for ordering at StrawberryNET. We are committed to offering the best customer service service to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an ...

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Kristin

Site Experience Feedback

Nov 06, 2024

At checkout it showed error and asked me to correct address, but it was the phone number format issue instead of address, took three updates to finally get it fix and proceeded payment

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Siri

Site Experience Feedback

Nov 05, 2024

The products are really good and I have ordered products in the past. Could be offered more discounts

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Happy retiree

Site Experience Feedback

Nov 05, 2024

I have been Strawberrynet for a number of years and am always happy with the prices and time of delivery

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response ยป

Pauline

Site Experience Feedback

Nov 04, 2024

All good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response ยป

Online Shopper

Site Experience Feedback

Oct 30, 2024

The products arenโ€™t shown in clear descriptions just a brief few words I have to click on every item shown in the brand to find the right product.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. It would be helpful if you could provide us with mo...

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junen

Site Experience Feedback

Nov 04, 2024

good a little slow

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Pauline

Post-Delivery Feedback

Nov 04, 2024

Everything was as stated and in fist class condition. Delivery was prompt

Momo

Site Experience Feedback

Nov 04, 2024

Great free shipping ,all products are fresh , quick service , website processing is a little slow,

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Amelia

Site Experience Feedback

Nov 04, 2024

I didn't find the perfume "UNE ROSE". The price of the product I bought is good this time.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Lvelee

Site Experience Feedback

Nov 03, 2024

Awesome service . Loyalty discount is fab

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response ยป

TitanTek

Site Experience Feedback

Nov 03, 2024

Good discounts

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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tintin

Site Experience Feedback

Nov 03, 2024

above average

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response ยป