StrawberryNet Reviews - 1,464 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 70% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 61 - 80 of 1,464
Stella
Site Experience Feedback
Nov 17, 2024
Hard to give you input when I do not have merchandise.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fu...
Read full response »Vimi
Site Experience Feedback
Nov 17, 2024
Love the website, easy to use, has most of the products that I am looking for. Easy check out process. All in all a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »LG Telegram&phony
Site Experience Feedback
Nov 17, 2024
LG.COM
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »TT
Site Experience Feedback
Nov 10, 2024
Searching products not very easy to maneouvre at times.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
kai
Site Experience Feedback
Nov 17, 2024
Took a while to.process checkout
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Kas
Site Experience Feedback
Nov 17, 2024
There used to be a place to add delivery details, this is no longer available. I would like to be able to add 'please leave at front door'. Unfortunately cause there is no longer a space to add delivery details, the parcel will get shoved in my letter box, damaging the product inside. Please return to adding a space to leave delivery details which gets added to the address information. Thank you
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »casey
Site Experience Feedback
Nov 16, 2024
Difficulty with payment procedure requiring another app
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- Full ratings for this review »
From StrawberryNet
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Bizrate. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your fee...
Read full response »G
Site Experience Feedback
Nov 16, 2024
When an item is out of stock, you don't indicate whether it will be replenished, or if it is permanently off the shelf. That part is very inconvenient. Otherwise the experience is good.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Online Shopper
Site Experience Feedback
Nov 16, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Flic L
Site Experience Feedback
Oct 29, 2024
Love that I can find quality products at a great price I feel that in previous years selection has been better But I can always find something to buy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Flic L
Post-Delivery Feedback
Nov 16, 2024
Found the moisturizer I wanted at a great price and delivery was really quick. goods were well packaged - what's not to like!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. If you are looking for a specific item and cannot f...
Read full response »Kitty
Site Experience Feedback
Nov 16, 2024
it was very good experience,,,easy to order online. thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Miki
Site Experience Feedback
Nov 16, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »CLAU
Site Experience Feedback
Nov 15, 2024
GRACIAS, ME GUSTA SU PAGINA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Gracias por sus comentarios sobre Bizrate. Queríamos tomarnos un momento para expresar nuestro sincero agradecimiento por brindarnos sus comentarios sobre nuestro sitio. Sus opiniones son valiosas para nosotros y desempeñarán un ...
Read full response »Elena
Site Experience Feedback
Nov 15, 2024
I was looking for repair hair products by Virtue and did not find them
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Bizrate. We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall...
Read full response »Online Shopper
Site Experience Feedback
Nov 14, 2024
Reasonably good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Sze
Post-Delivery Feedback
Nov 14, 2024
I was expecting some gifts like my previous purchase
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
pheromone
Site Experience Feedback
Nov 13, 2024
1st time to order. hopefully no problems. plan to order more if everything goes right.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Online Shopper
Post-Delivery Feedback
Nov 13, 2024
The value and the product is very good. I love your store.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bubi
Site Experience Feedback
Nov 07, 2024
very smooth and delivery is free
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Online Shopper
Site Experience Feedback
Nov 12, 2024
The prices are good The supply is large Everything is very clear The problem is the shipping time! More than a month!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on BizRate. We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or c...
Read full response »