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StrawberryNet Reviews - 1,464 Review - 9.0/10

Nov 28, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 61 - 80 of 1,464

Stella

Site Experience Feedback

Nov 17, 2024

Hard to give you input when I do not have merchandise.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fu...

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Vimi

Site Experience Feedback

Nov 17, 2024

Love the website, easy to use, has most of the products that I am looking for. Easy check out process. All in all a great experience.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

LG Telegram&phony

Site Experience Feedback

Nov 17, 2024

LG.COM

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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TT

Site Experience Feedback

Nov 10, 2024

Searching products not very easy to maneouvre at times.

kai

Site Experience Feedback

Nov 17, 2024

Took a while to.process checkout

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Kas

Site Experience Feedback

Nov 17, 2024

There used to be a place to add delivery details, this is no longer available. I would like to be able to add 'please leave at front door'. Unfortunately cause there is no longer a space to add delivery details, the parcel will get shoved in my letter box, damaging the product inside. Please return to adding a space to leave delivery details which gets added to the address information. Thank you

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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casey

Site Experience Feedback

Nov 16, 2024

Difficulty with payment procedure requiring another app

From StrawberryNet

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Bizrate. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your fee...

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G

Site Experience Feedback

Nov 16, 2024

When an item is out of stock, you don't indicate whether it will be replenished, or if it is permanently off the shelf. That part is very inconvenient. Otherwise the experience is good.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Online Shopper

Site Experience Feedback

Nov 16, 2024

Good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Flic L

Site Experience Feedback

Oct 29, 2024

Love that I can find quality products at a great price I feel that in previous years selection has been better But I can always find something to buy!


Post-Delivery Feedback

Nov 16, 2024

Found the moisturizer I wanted at a great price and delivery was really quick. goods were well packaged - what's not to like!

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. If you are looking for a specific item and cannot f...

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Kitty

Site Experience Feedback

Nov 16, 2024

it was very good experience,,,easy to order online. thank you

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Miki

Site Experience Feedback

Nov 16, 2024

Very good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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CLAU

Site Experience Feedback

Nov 15, 2024

GRACIAS, ME GUSTA SU PAGINA

From StrawberryNet

Gracias por sus comentarios sobre Bizrate. Queríamos tomarnos un momento para expresar nuestro sincero agradecimiento por brindarnos sus comentarios sobre nuestro sitio. Sus opiniones son valiosas para nosotros y desempeñarán un ...

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Elena

Site Experience Feedback

Nov 15, 2024

I was looking for repair hair products by Virtue and did not find them

From StrawberryNet

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Bizrate. We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall...

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Online Shopper

Site Experience Feedback

Nov 14, 2024

Reasonably good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Sze

Post-Delivery Feedback

Nov 14, 2024

I was expecting some gifts like my previous purchase

pheromone

Site Experience Feedback

Nov 13, 2024

1st time to order. hopefully no problems. plan to order more if everything goes right.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Online Shopper

Post-Delivery Feedback

Nov 13, 2024

The value and the product is very good. I love your store.

Bubi

Site Experience Feedback

Nov 07, 2024

very smooth and delivery is free

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Online Shopper

Site Experience Feedback

Nov 12, 2024

The prices are good The supply is large Everything is very clear The problem is the shipping time! More than a month!

From StrawberryNet

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on BizRate. We are committed to providing you with the highest level of customer satisfaction possible. If for any reason you have questions or c...

Read full response »